My family and I needed a place to
stay when we were left without power at home. We ended up staying 7 nights. We chose this hotel because it was close to our kids' school and after school activities. I checked in without a reservation and was immediately greeted by friendly front desk staff. Over the course of my stay, every single hotel employee was courteous and responsive to our needs. Our room was very clean. The beds were extremely comfortable with clean linens. Housekeeping always returned our room to its check in state. The bathrooms were comfortable and also very clean. We never got an old worn out towel like you usually get the day after you check in to other hotels. My only room complaints: the bath room door which rolls on tracks didn't work; the AC seemed to turn off during the day and when we returned the room was warm; and the dresser drawers always stuck because they are not square.

Hotel Indigo was nice modern hotel. Good value. Used coupon from hotel discount magazine. Only downside was non smoking room smelled very smoky. Complained to front desk, however room continued to smell of smoke.

I stayed in March 2012 as a student visiting the University of Miami. I chose this hotel after reading consistently good reviews. Also this hotel was convenient option for me because of its location relative to the metrorail which I used extensively and because of the complimentary shuttle service to the University and anywhere within 3 miles of the hotel. During my stay here I most enjoyed the friendly staff. The front desk was always very pleasant and freely greeted me each time I entered the lobby. I was able to enjoy a very nice glass of Chardonnay at the bar while waiting on a friend and had a very pleasant conversation with Alex, one of the hotel's bartenders.

I found the rooms to be very clean (I'm a stickler in this area) and the beds quite comfy. My first night's stay I did find the noise level from being so close to the city streets bothersome, but upon request, the staff were able to relocate me to a much quieter room. I liked the bathrooms and the tiled showers. My only complaint with the showers was that the shower heads were a bit low, but I am over 6 feet tall, so this may not be an issue for the average traveler.

Although small, the pool area was very relaxing and private despite being by the bustling city streets. I enjoyed relaxing by the water and getting my tan on in the Miami sun. The hotel leaves towels for guests on the woven deck chairs by the pool.

Overall, I found my experience at Hotel Indigo to be very positive and it was above all the friendliness of the staff during my stay that would compel me to return on future visits to south Florida.

This was an OK hotel to stay in nothing spectacular. The customer service was good! However, I think they put us in the NOISIEST room in the whole hotel. My Husband and I were unable to get a good nights rest after driving 17 hrs from Maryland to Miami. All throughout the night all we heard was the AC Unit running, cars and motorcycles zooming by, the toilet ran all night, and the Hotel Indigo sign buzzing outside of our window. On top of all of that i don't think there is carpeting in all the rooms because we could hear the person above us rolling what sounded like a chair across the floor at around 6am. I don't know about anyone else but when I go on vacation I go for a little R&R. And It's hard to get any rest with fifty zillion noises disturbing your sleep. The room also had a funny odor. The thing that topped it off was the used washcloth hanging in the shower and the soap scum on the shower floor when we arrived. There was also a couch in the room that only God knows what type of stain was on it. Also, the room and bathroom were small. The only thing they offered for our inconvenience was a free breakfast. Needless, to say we will not be returning to this hotel the next time we're in the Miami area.