This is a very good hotel located outside the city of Miami, next to the Dolphin Mall (large mall) and close to the Miami Airport. The room and bed were very comfortable. The bathroom was clean and had more-than-average space. There was a small fridge in the room, although no microwave. Overall, no complains!

Just after checking into my room I went into the bathroom to lay out my stuff and noticed all of the toiletries had been used. The shampoo and conditioner were mostly full, but the lotion was almost empty and was smeary. Completely disgusting. I called down to get replacements and threw the clearly used ones out. I put the new lotion in my purse to take with me to work. When I came back to my room after work, there were 2 shampoos, no conditioner, and the same smeary, almost-empty bottle of lotion from the trash can UP ON MY COUNTER! I know because it had the same gloppy clog of lotion inside the lid! DISGUSTING! I am appalled. To make matters worse, I asked to have a cab ready for me at 5:20am the next morning. I called again at 4:45 am to make sure a cab had indeed been requested. It was the same guy (Jose, I think) who had answered the phone the previous evening (after 28 rings - no, not exaggerating.... 28 rings), and he said yes, he had ordered the cab. i go downstairs at 5:15 and wait. And wait. No cab. Jose is nowhere to be found. He finally appears and calls the cab company. They don't have one available but are calling around to see if they can find one. I have a flight to catch! He blames it on the cab company, but says this always happens. But if that's true, why didn't he call and check when I touched base at 4:45am? Just terrible, terrible service. And if you can, try to get a room on the top floor. Otherwise you will be listening to water sloshing around in the walls and ceiling from people above. I will never stay at this property again. I travel 40 weekends out of the year and felt so incredibly disrespected just as a human being at this hotel.

My friends and I traveled to Miami on a business trip and decided to stay at the Courtyard by Marriott Miami at the Dolphin Mall. The Marriott is beautiful with a welcoming main lobby and curtious staff. The hotel itself is located near, not walking distance, to the Dolphin Mall which is loaded with lots of restaurants and shops. I would suggest renting a car as taxi fares can be pricey when used to move from place to place. The Marriott is minutes away from the Miami Airport and playes host to large tour groups and transient visitors waiting on a flight. It is not uncommon to have the Marriott completely booked. If you happen to be there during this time, I would suggest staying clear of the lobby as it does get VERY crowded.

Suggestions:
Renting a vehicle to facilitate moving to and from the hotel with ease.
Arriving and leaving mid-week to avoid the crowds.