I'd booked a dolphin Odyssey for my kid, by phone, a week earlier and I was looking forward to seeing the place after about 10 years. Not much has changed, but it has gotten ridiculously more expensive. We walked around for a bit and finally headed to Dolphin Harbor for the dolphin swim. When we got there, my kid suited up and went out with a group and did 30 minutes of what appeared to be nothing more than a half-hearted photo shoot. I waited for her dolphin swim, but it never happened. I went in to ask what happened and found out then that even though I'd specifically asked the guy on the phone for the Dolphin Odyssey, we were charged for and given the Dolphin Adventure - no swim! Not much to be done at that point and I was offered a "discount" on the photos. Good thing we took our own. I realized that the "Adventure" is all about the photo packages. My pics were clearer and more animated. We passed on the $80 photo packs and carried on with our trip. My kid was happy to have gotten so close to a dolphin, but next time, we'll stick to Sea World for a Dolphin experience. Left feeling a bit ripped off.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 5, 2013
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I apologize for the mistake taken on our part by booking the wrong encounter. We are happy to hear that your child enjoyed the encounter and we do hope that you give us a second chance in the future.
We hope to see you and your family again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.