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“Pre Cruise Stay” 4 of 5 stars
Review of Hilton Miami Downtown

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Hilton Miami Downtown
3.5 of 5 Hotel   |   1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #38 of 129 hotels in Miami
Wilmington, North Carolina
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Pre Cruise Stay”
4 of 5 stars Reviewed May 10, 2014

Stayed here before a 4/14 cruise. Room was very nice and larger than expected. Our room had a great view of the cruise ship harbor. The hotel was beginning to show, some signs of age and the area and furniture around the pool , showed signs of neglect. The staff were all very competent and friendly. We ate in the restaurant and found the food to be good and fairly priced. If afforded the opportunity we would stay here again. . .

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, May 15, 2014
Just five minutes from the Port of Miami, we are happy to welcome all of our pre- and post cruise guests for an amazing stay with us. We are so glad you enjoyed our spacious accommodations, great views and a pleasant dining experience at Brisa Bistro. We will most certainly share your comments regarding our pool area with our Maintenance Associates to ensure that everything is at its freshest. We hope you will consider another visit. Thank you for your review.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Hartford, Connecticut
Top Contributor
59 reviews 59 reviews
59 hotel reviews
Reviews in 50 cities Reviews in 50 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 9, 2014

I stayed here for 4 nights during the Sony Open and had a pretty comfortable stay. Some pluses included a pretty nice view of downtown and the executive lounge was actually really nice. I had breakfast both at the executive lounge and downstairs and was pretty impressed by both. Really the biggest issues with the hotel are its age and the location is a little out of the way. However, I thought I got really good value for what I paid since all the hotels were very expensive during that time.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, May 29, 2014
Thank you for sharing your impressions of our property. At the Hilton Miami Downtown we are always grateful for guest feedback and are thankful that you have told us about the aspects of your stay that were memorable including our breakfast dining choices. It is wonderful to know you appreciated the value you found here. We do regret if you were not fully impressed with our location, however. We hope you'll have the opportunity to visit with us again in the future.
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Warsaw
Top Contributor
71 reviews 71 reviews
40 hotel reviews
Reviews in 29 cities Reviews in 29 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 9, 2014

Stayed only for one night. Had read some of the mixed review, but I was really happy with the stay. Agree that the hotel interior is maybe not the most modern in the world, but it was still OK, and the most amazing thing about the place was the spectacular view over Miami from the 21st floor. Staff was very friendly with all my requests, so I really enjoyed staying there.

Room was clean and spacious, bathroom well equipped with all extra equipment needed.

WiFi was available free of charge only in the lobby - that is one thing that Hilton could do better overall, as most other 5* provide free internet in the rooms.

Must say that price is really good when you think that this is Miami - you can't get much for 150 USD per night.

Location: well, it is downtown Miami, but not really much around if you are looking for a central location where you want to go out for dinner in a lively neighborhood. I had a car so it was a 10 min drive to South Beach, so not really a problem for me.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, May 15, 2014
Views from our property certainly are amazing! Thank you for taking the time to share your impressions of the Hilton Miami Downtown. We are so glad to read that there were many aspects of our hotel you enjoyed, including your clean, spacious guest room and our convenient location. We do apologize if any of our fees surprised you, however. As you mentioned, we do offer complimentary wireless Internet in our Lobby and public areas. It is our hope that you will visit us again for another great stay soon.
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minneapolis, United States
1 review
4 of 5 stars Reviewed May 9, 2014

the staff were very freindly. I was greeted every where with smiles and asking how i was doing.the pool is small and hot without options for shade umbrellas. there was a conference at the hotel so the Bar staff were signifcantly overwhelmed and the wait could go for a while. the staff still acknowledged us and said they would be right with us even when the wait was a while. the beds were very comfortable. My view of the bayside was nice but I undertsand most others had now view

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, May 29, 2014
Thank you for your review. We truly appreciate your feedback and are glad that you found both your guest room and the service of our staff pleasing. While we do host many popular conferences and events, we apologize if you encountered any delay in service while at the CityVu Pool Bar. We will share your suggestions and comments regarding the pool area with our Management team. It is our hope that you will come back and see us again soon.
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Kuopio, Finland
1 review
4 of 5 stars Reviewed May 7, 2014

i travelled for conference here, was pretty ok, bar was nice enough and resturant was ok, rooms were prety comfortable too, i dont know what to write more, there needs to be 200 characters here it says :P

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, May 15, 2014
We are so glad you took the time to share your impressions regarding your recent conference stay and found comfort in our accommodations. Dining at our on-site restaurant, Brisa Bistro, is a memorable experience for many of our guests and it is great to know you enjoyed it as well. We hope you will stay with us again at the Hilton Miami Downtown.
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sun valley, United States
1 review
1 of 5 stars Reviewed May 7, 2014

the staff was very friendly and helpful in directions around area, the furniture is awful needs to be replaced I would have expected poor furniture at motel 6 not the Hilton the pool is in very bad shape with the heat and sun no umbrella's around pool no tables or chairs loungers were all ripped or broken

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, May 15, 2014
Thank you for sharing your impressions of our downtown Miami hotel. While we are glad to know you enjoyed such commendable service, we do apologize if you found any area of our property to be not at its best. Please know that your comments are being reviewed by our Maintenance Associates as well as our Management team so that we can address any matters you have included here. We hope to see you again to fully impress you.
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Pawleys Island, SC
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 7, 2014

Excellent resources at this hotel. The staff were extremely friendly, and helpful especially Guy, our Concierge. he got us to our destinations, with great recommendations and helped us avoid any pitfalls with the metro mover. Food quality was good and housekeeping on my floor went beyond, even hanging up my running attire to dry properly! So their service is excellent. The beds can use an update for comfort but I truly enjoyed my time here . We were here for a conference and even banquet lunch was decent!

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, May 15, 2014
Thank you for that glowing review! We couldn’t be happier that you enjoyed such excellent service at every turn from many of our dedicated Associates. We will certainly share your kind feedback with our entire staff, especially those you took the time to mention by name. Please know that if there was anything we could have done to make your stay more comfortable, all you need to do is ask. It would be our pleasure to welcome you back to the Hilton Miami Downtown again soon.
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Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Miami
#20 Family Hotel in Miami
#36 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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