My husband and I only stayed one night as we were only in Miami to board a cruise ship. We arrived late on March 14th. After driving 4 hours after a full day at work, I was pleased to see a Hilton Honors line. I was able to skip the regular check in line and go right up to the counter. By the time we got there it was approx 11 pm. The desk clerk was really pleasant and hoped my drive was easy. He then informed me that they upgraded my room from a regular room with a king bed to a junior suite. This was the first time I was given a complimentary upgrade. The room was beautiful with floor to ceiling windows along two walls. Because this was all part of a welcome home trip for my husband (he was deployed) this made our vacation all the more special!
I wish I remembered the gentleman who checked us in because I would contact Hilton headquarters to leave a kudos for him.
My only regret is that we were only there one night.
- Official Description (provided by the hotel):
- The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more less
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- Also Known As:
- Hilton Miami Downtown Hotel Miami
- Miami Hilton