Our family of five just returned from a week stay at the Hilton and we were overall very pleased. The staff was more than helpful when we asked for a room change, restaurant advice, and directions. Our first night there we ate at the restaurant in the lobby, our meal took quite a long time to get to our table and when it did it was incorrect. The manager apologized and comped our entire meal the following night. The only real negative aspect was the taxi drivers outside the hotel. They will quote you a price for your destination, except they never knew how to get there. They would drive around with the meter running until we gave them directions from our phones. This happened on two occasions, so beware of the taxi drivers!!
- Official Description (provided by the hotel):
- The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more less
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- Also Known As:
- Hilton Miami Downtown Hotel Miami
- Miami Hilton