I stayed here with the intention of going to South Beach to check out the nightlife. I found the location to be good because it was only a $15 cab ride to downtown.
The room we got was nice with a great view. No fridge though. Internet was relatively fast. breakfast was good as well. I did not use the pool.
The customer service at this property was outstanding. Special thanks to Maria at the front desk for going above and beyond to finding a room that I would like. She was extremely courteous and knowledgeable, taking the time to find answers even from other colleagues. Guy, from concierge was very helpful as well. He gave us all the information that we needed to hit the town. We were worried about our attire but he was able to tell us information on what was allowed for each venue. Very important on a limited wardrobe. He was also able to give us passes for free drinks to alot of these place. He really made our night seamless, and cheaper. Cant thank Guy enough. Will definitely return to this property.
- Official Description (provided by the hotel):
- The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more less
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- Also Known As:
- Hilton Miami Downtown Hotel Miami
- Miami Hilton