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“location is not to good” 4 of 5 stars
Review of Hilton Miami Downtown

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Hilton Miami Downtown
3.5 of 5 Hotel   |   1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #39 of 130 hotels in Miami
Panama City, Panama, Panama
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“location is not to good”
4 of 5 stars Reviewed February 26, 2013

The hotel is nice, room (Jr Suite) is big and beautifull view of the city. There are not too many options to eat close to the hotel. The pool is not like a Hilton´s standard.
I like it, but I think there are several better options for that price.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, March 7, 2013
While we are certainly glad to know you enjoyed your suite accommodations and beautiful city views of from our hotel, it is disappointing that your overall stay was not completely positive. Our rooftop pool is definitely a unique experience, one that you won’t find at many other properties. If any of our guests are interested in learning more about the area and its bountiful shopping and dining options, our concierge is always willing to help. Thank you for your review, we hope to welcome you back and fully impress you with all we have to offer.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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London, United Kingdom
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 24, 2013

We were expecting so much more for Hilton hotel.. There is no free parking, no free internet access.. and location isn't great either.
Rooms weren't impressive and beds not that comfortable.. For the amount of money we have spent for this hotel, we were quite disappointed.
Very busy hotel and if you wanted to get just anywhere.. loads of walking and taking different kinds of lifts which was confusing for many guests as we could see.
We used valet parking which was expensive and we had to wait for a quite long time every time we wanted to use our car.. tiring.. I would rather chose different hotel next time.. not as big, not as busy, not as expensive.. with free parking, nice breakfast and free WI-fi.. Would not stay again.. it had a feeling of busy central station... sadly..

Room Tip: Reception desk not as helpful as we would hope.. I think you are treated much better at smaller hote...
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, February 28, 2013
It is never our intention to have guests leave us feeling disappointed. We sincerely regret that your accommodations were not what you had expected and for any inconvenience you may have experienced. It is always our hope that we can resolve any issues as they arise, and we apologize if that did not occur during your stay, when it would have mattered the most. While we do charge for parking, our Valet service offers unlimited in and out access, but we are sorry if there was any delay in retrieving your vehicle. Our management team will be made aware of your comments so that we can strengthen our commitment to providing the best services to all. Your feedback is greatly appreciated and we hope you’ll reconsider giving us another try in the future.
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Heathrow
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 24, 2013

Stayed at this hotel for three nights over my birthday.

We were upgraded to a corner room nice touch.

Although the hotel was nice the location is really poor and I would not return only because of the location.

Rooms clean, quick and efficient checkin. We were given our wifi free as the connection was poor.

Breakfast choice very good although service hit and miss.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, February 28, 2013
A birthday getaway trip to Miami can be such an exciting time, thank you for sharing your special occasion with us! From your unexpected upgrade all the way to an easy check-in, we are glad you enjoyed much of what our hotel has to offer. Our location offers convenient access to much of downtown Miami, and our concierge is always happy to direct guests in what attractions they will find just steps from our front door. We apologize if you encountered any issues with our wireless Internet service and will share your comments with our technology associates. If there were any way we could have made your stay even better, we would love to know. Thank you for your review of the Hilton Miami Downtown.
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Florida
Top Contributor
138 reviews 138 reviews
60 hotel reviews
Reviews in 59 cities Reviews in 59 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed February 23, 2013

This hotel has a great location in downtown Miami. It is convenient to the Port for cruises, American Airlines Arena, and Bayside (shopping and dining). A short cab ride to South Beach. The rooms are comfortable. The staff are polite and helpful. Dining options within the hotel are limited, but this is otherwise an excellent choice

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, February 28, 2013
Thank you for sharing your lovely review of the Hilton Miami Downtown. Our area truly has so much to offer, and we are fortunate to be right in the middle of it all! Our associates believe in providing the very best in hospitality and service and we will be sure to share your comments with them all. We hope to welcome you back again for your next visit.
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Philadelphia, Pennsylvania
Top Contributor
69 reviews 69 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 23, 2013

Day one, no hot water in the sink but warm water in the shower. Day two, hot water all around. Day three, no hot water in the sink but warm water in the shower. I was at the Hilton for a conference and talked to my fellow participants, many were hotwater-less on multiple occasions. The hotel did offer free breakfasts as compensation but it seems like a bigger scale problem that I had read about before my arrival.

The rooms were decent sized and the staff were all quite friendly. The decor could have used some freshening up. The location though wasn't half bad. I felt like I could get around to different parts of the city for a fairly cheap taxi ride.

I had a special conference rate in the $150 range and felt like it was a very fair price. Not sure what the full rate is but my guess is there are probably some better bangs for the buck out there.

Just as an aside, the pool was on the small side and didn't seem to be a very appealing spot to lay out.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, February 28, 2013
We appreciate the time you have taken to share your thoughts with us and are happy to know you value our hospitality and spacious accommodations. However, it certainly concerns us to read the remainder of your review, and we apologize that you encountered any issues with regard to the water pressure in your guestroom. It is never our intention for our valued guests to endure inconveniences, and we can assure you that your comments will be passed along to the appropriate departments to make certain everything is in its best condition. Again, thank you for sharing your review, as we value all feedback positive or otherwise.
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Melbourne
Top Contributor
107 reviews 107 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 21, 2013

I stayed two nights in room 1220, which has a fine view of the cruise ships in the distance. The window was floor-to-ceiling, so people with a fear of heights might not want to book a high floor. I did not try the hotel's restaurant but used the bar. I found the $10 for a beer rather steep.

The bed was comfortable. The Wi-Fi was fine for my needs. The furniture was adequate for a plain room. I'd go there again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, February 28, 2013
From amazing views to comfortable accommodations and convenient amenities, the Hilton Miami Downtown strives to provide the very best to our guests. Our floor to ceiling windows certainly provide an incredible vantage point for viewing the city! We couldn’t be happier to know that you enjoyed your time here and would love to see you again.
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Holiday, Florida, United States
1 review
5 of 5 stars Reviewed February 18, 2013

Hotel is very nice and clean, we had no issues with the staff. All very friendly.
We had a great view from your hotel room.
Our only negative was the parking. If you drive to this hotel, VALET. The rates for self parking is just insane.
The valet staff is very quick and friendly.. cute little area to wait for the car.
I would stay here again.
Ask for a high floor for a nice view. :)

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, February 28, 2013
We are so glad you chose the Hilton Miami Downtown for your recent trip! Thank you for sharing your comments and appreciation for your guestroom as well as our associates’ service. Making use of our valet is a great convenience, and guests often enjoy the unlimited in and out privileges that accompany that service. We hope to see you again as we would love to welcome you.
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Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Miami
#21 Family Hotel in Miami
#42 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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