Stayed 5 days in a good-deal room for four, at discounted web prices. No problem!The hotel is extraordinarily average for its wanna-be top notch brand. The best deal was the courtesy of bartenders, waiters and front desk personnel. (The valet parking crew was less memorable and once could not find our convertible) The common area offered Wi-Fi at a fee (with a workaround secret code). The pool area was not so inviting. Could be better taken care of? Hope so. Overall, the place was packed with cruise-goers and our discount room gave us no ocean views, but we had big breakfasts and bouncy beds. Still, next time, we will try Hilton on the beach.
Room Tip: Stay on the ocean side i
f you can.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 5, 2013
Thank you for providing details of your experience with us. It gives us great pleasure knowing our team members made such a positive impact on your stay and that you enjoyed the value of our downtown Miami hotel. We apologize if you found anything lacking at our rooftop pool, as it is our hope that each and every guest’s stay is completely positive and memorable. We urge everyone to let us know if there is anything we can do to provide them with the best experience possible and one of our associates is always available to do just that. Please note, that our wireless Internet is complimentary for everyone in all public areas of the hotel. We welcome your feedback and hope to have the opportunity to fully impress you with all we have to offer during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
