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Hilton Miami Downtown: Traveler Reviews

3.5 of 5
1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)
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Hilton Miami Downtown
Ranked #44 of 131 hotels in Miami
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984 reviews from our community

Traveler rating
    250
    423
    199
    70
    42
See reviews for
Families
203
 
Couples
294
 
Solo
70
 
Business
203
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Toronto, Canada
Top Contributor
118 reviews 118 reviews
52 hotel reviews
Reviews in 59 cities Reviews in 59 cities
102 helpful votes 102 helpful votes
“Wonderful Location, Great Views”
4 of 5 stars Reviewed January 14, 2013

We stayed here one night (December 30th) coming from the port in Fort Lauderdale, off one cruise and staying one night to board another the next day. Once you get up to the lobby the hotel is very nice. Our room wasn't ready so we (we are diamond members) went and sat in the concierge lounge on the 15th floor to wait. When the wait was too long we went down to the outdoor restaurant. Food was great and service was a bit slow at first but improved after. By the time we were finished our room was ready. The room was very spacious and clean. Ours was a corner room so we had floor to ceiling windows on two sides. We were lucky and got a huge balcony with a table, 2 chairs and loungers on the 15th floor overlooking the port and the city. It was fantastic. The pool area has a huge shortage of chairs for a hotel this size but the area around there is well kept. Our son enjoyed the large outdoor chess game and played a few games. This hotel is 5 mins from Bayside Marketplace and 5 mins from the port of Miami.

We would stay here again.

Room Tip: Ask for a room facing the port
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 7 more reviews by Becky33 for Miami
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
January 22, 2013
We greatly appreciate your review of the Hilton Miami Downtown. The views from our windows certainly are magnificent and it is a pleasure to know you enjoyed your spacious, clean accommodations, despite any initial inconvenience you may have experienced while waiting for your room to be prepared. Our rooftop pool is a unique experience for all of our guests to enjoy but we apologize if there was a lack of available seating during your visit. Please know that our management team is always available to all our guests should any concerns arise and are more than happy to quickly address them in an effort to provide the best experience possible. It would be our pleasure to welcome you back again!
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Montreal
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
“One night stay”
4 of 5 stars Reviewed January 14, 2013

We have stayed one night at this hotel before going on a cruise starting in Miami. It is a clean hotel, quiet and comfortable.

We only had the breakfwast buffet and if was very good.

There is an outside pool with a bar. There is not much to do around the hotel. We went to see Braman car dealer to look at the Ferraris, Aston Martins, Bentleys, Rolls Royces, BMWs and, yes, Bugatti.

Behind, not far from the hotel there is a nice park near the water to take a walk.

There is not much to do in the hotel itself, almost no shop. There is free wi-fi in the lobby.

It is a good hotel for those who are flying to Miami a day prior to a cruise departure.

A bit too expensive I think at $299/night but very close to the Miami port(10 minute taxi).

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
January 22, 2013
Thank you for sharing your comments regarding your recent stay at the Hilton Miami Downtown. As you mentioned, we provide easy access to the Port of Miami, just perfect for any cruise stays. From clean, comfortable accommodations and your delicious breakfast buffet dining experience, it’s great to know you enjoyed your visit. Downtown Miami is lively with some amazing attractions and we invite our guests to check with our knowledgeable concierge for the best the area has to offer. We are also just steps away from the complimentary Metromover Monorail that leads to some great shopping at Bayside Marketplace. Don’t forget to check out some of our cost saving packages on our website for any future stays. We hope to see you again soon!
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Key West, Florida
2 reviews
“Hilton Downtown Miami”
5 of 5 stars Reviewed January 14, 2013

The kids and i Loved this hotel!!! i took the kids to the pool and they loved it. also they have a nice water fall inside the hotel that was nice. the hotel was very clean. i also used the valet parking and it was well worth it. the valet service was fast and the drivers were very nice. the check in went very smooth. the guy was very helpful when it came to providing directions around the hotel. this hotel was very close to the AAA and thats where we was going that evening so that was very helpful. also there is a train service that runs you to the AAA so that can be helpful also.

Room Tip: we stayed on the 18th floor and the kids loved the view
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TYRESA B about Hilton Miami Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
January 22, 2013
Within our hotel, guests can take in the most stunning and majestic skyline views of downtown Miami and we are thrilled you are your children enjoyed your experience! AmericanAirlines Arena is just a half-mile from our front door and our valet service is truly a convenient parking option that permits guest to enjoy unlimited in and out privileges. Thank you for providing such a lovely review of your stay at the Hilton Miami Downtown, we will be sure to share your kind words with everyone here. It would be our pleasure to welcome you back again.
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Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Old and felt it”
3 of 5 stars Reviewed January 13, 2013 via mobile

The room was not clean, carpets old and stained, walls with chipped paint. There was some yellowish dried liquid on the bathroom wall. We asked the concierge at the hotel where we could get some good desert his reply was there is sushi a block down, at this point we asked when does the hotel restaurant close , he didn't know, but told us it was around the corner (actually pretty funny looking back). I would not stay here again.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
January 22, 2013
It is with great regret that we read your feedback. Please accept our most sincere apologies if you experienced anything less than the very best in service and accommodations during your stay or if there was any miscommunication by our concierge. Your comments will be shared with our housekeeping and maintenance associates to ensure that everything is in its best condition. Thank you for taking the time to share your thoughts, we hope to welcome you back.
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Pembroke Pines, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Average”
3 of 5 stars Reviewed January 13, 2013

Only go if prices are on sale. I felt claustrophobic without open balconies, a must have! rooms are clean but couldn't wait to get back to my comfy bed! Prices were decent as far as drinks and food. Great city views at nite.

Room Tip: Good to book if your're there for bussiness or to see an event at the Arena, not for a romantic...
See more room tips
  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
January 15, 2013
Overlooking the sparkling city of Miami day or night is such a treat! Thank you for sharing your review and appreciation for our clean accommodations as well as the value you found dining with us. It would be our pleasure to welcome you back again to the Hilton Miami Downtown.
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Additional Information about Hilton Miami Downtown

Also Known As:
Hilton Miami Downtown Hotel Miami
Hilton Miami Downtown Hotel
Hilton Hotel Miami
Miami Hilton
Hilton Miami
Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Miami
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Hilton Miami Downtown
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