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“Wonderful Location, Great Views” 4 of 5 stars
Review of Hilton Miami Downtown

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Hilton Miami Downtown
3.5 of 5 Hotel   |   1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #40 of 129 Hotels in Miami
Toronto, Canada
Top Contributor
160 reviews 160 reviews
68 hotel reviews
Reviews in 75 cities Reviews in 75 cities
122 helpful votes 122 helpful votes
“Wonderful Location, Great Views”
4 of 5 stars Reviewed January 14, 2013

We stayed here one night (December 30th) coming from the port in Fort Lauderdale, off one cruise and staying one night to board another the next day. Once you get up to the lobby the hotel is very nice. Our room wasn't ready so we (we are diamond members) went and sat in the concierge lounge on the 15th floor to wait. When the wait was too long we went down to the outdoor restaurant. Food was great and service was a bit slow at first but improved after. By the time we were finished our room was ready. The room was very spacious and clean. Ours was a corner room so we had floor to ceiling windows on two sides. We were lucky and got a huge balcony with a table, 2 chairs and loungers on the 15th floor overlooking the port and the city. It was fantastic. The pool area has a huge shortage of chairs for a hotel this size but the area around there is well kept. Our son enjoyed the large outdoor chess game and played a few games. This hotel is 5 mins from Bayside Marketplace and 5 mins from the port of Miami.

We would stay here again.

Room Tip: Ask for a room facing the port
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 22, 2013
We greatly appreciate your review of the Hilton Miami Downtown. The views from our windows certainly are magnificent and it is a pleasure to know you enjoyed your spacious, clean accommodations, despite any initial inconvenience you may have experienced while waiting for your room to be prepared. Our rooftop pool is a unique experience for all of our guests to enjoy but we apologize if there was a lack of available seating during your visit. Please know that our management team is always available to all our guests should any concerns arise and are more than happy to quickly address them in an effort to provide the best experience possible. It would be our pleasure to welcome you back again!
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2,072 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 14, 2013

We have stayed one night at this hotel before going on a cruise starting in Miami. It is a clean hotel, quiet and comfortable.

We only had the breakfwast buffet and if was very good.

There is an outside pool with a bar. There is not much to do around the hotel. We went to see Braman car dealer to look at the Ferraris, Aston Martins, Bentleys, Rolls Royces, BMWs and, yes, Bugatti.

Behind, not far from the hotel there is a nice park near the water to take a walk.

There is not much to do in the hotel itself, almost no shop. There is free wi-fi in the lobby.

It is a good hotel for those who are flying to Miami a day prior to a cruise departure.

A bit too expensive I think at $299/night but very close to the Miami port(10 minute taxi).

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 22, 2013
Thank you for sharing your comments regarding your recent stay at the Hilton Miami Downtown. As you mentioned, we provide easy access to the Port of Miami, just perfect for any cruise stays. From clean, comfortable accommodations and your delicious breakfast buffet dining experience, it’s great to know you enjoyed your visit. Downtown Miami is lively with some amazing attractions and we invite our guests to check with our knowledgeable concierge for the best the area has to offer. We are also just steps away from the complimentary Metromover Monorail that leads to some great shopping at Bayside Marketplace. Don’t forget to check out some of our cost saving packages on our website for any future stays. We hope to see you again soon!
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Key West, Florida
2 reviews
5 of 5 stars Reviewed January 14, 2013

The kids and i Loved this hotel!!! i took the kids to the pool and they loved it. also they have a nice water fall inside the hotel that was nice. the hotel was very clean. i also used the valet parking and it was well worth it. the valet service was fast and the drivers were very nice. the check in went very smooth. the guy was very helpful when it came to providing directions around the hotel. this hotel was very close to the AAA and thats where we was going that evening so that was very helpful. also there is a train service that runs you to the AAA so that can be helpful also.

Room Tip: we stayed on the 18th floor and the kids loved the view
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 22, 2013
Within our hotel, guests can take in the most stunning and majestic skyline views of downtown Miami and we are thrilled you are your children enjoyed your experience! AmericanAirlines Arena is just a half-mile from our front door and our valet service is truly a convenient parking option that permits guest to enjoy unlimited in and out privileges. Thank you for providing such a lovely review of your stay at the Hilton Miami Downtown, we will be sure to share your kind words with everyone here. It would be our pleasure to welcome you back again.
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Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 13, 2013 via mobile

The room was not clean, carpets old and stained, walls with chipped paint. There was some yellowish dried liquid on the bathroom wall. We asked the concierge at the hotel where we could get some good desert his reply was there is sushi a block down, at this point we asked when does the hotel restaurant close , he didn't know, but told us it was around the corner (actually pretty funny looking back). I would not stay here again.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 22, 2013
It is with great regret that we read your feedback. Please accept our most sincere apologies if you experienced anything less than the very best in service and accommodations during your stay or if there was any miscommunication by our concierge. Your comments will be shared with our housekeeping and maintenance associates to ensure that everything is in its best condition. Thank you for taking the time to share your thoughts, we hope to welcome you back.
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Pembroke Pines, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 13, 2013

Only go if prices are on sale. I felt claustrophobic without open balconies, a must have! rooms are clean but couldn't wait to get back to my comfy bed! Prices were decent as far as drinks and food. Great city views at nite.

Room Tip: Good to book if your're there for bussiness or to see an event at the Arena, not for a romantic...
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 15, 2013
Overlooking the sparkling city of Miami day or night is such a treat! Thank you for sharing your review and appreciation for our clean accommodations as well as the value you found dining with us. It would be our pleasure to welcome you back again to the Hilton Miami Downtown.
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Australia
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 13, 2013 via mobile

We stayed here 2 nights before our cruise. We found the location excellent! Free monorail station very close and bus station. Caught monorail to Bayside Marketplace and to downtown shops. Caught the bus to South Beach for $2 and taxi back for $20. It was only a short taxi ride to port to board ship less than $20 via taxi. Room was large, clean and lovely decorated we had a giant window overlooking the Bay where we could see our cruise ship on Saturday morning. Free wireless Internet in foyer but didn't load very good extremely slow.

Stayed November 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 22, 2013
From shopping at Bayside Marketplace to a visit to vibrant streets of South Beach, the Hilton Miami Downtown provides the perfect pre or post cruise accommodations with easy access to the best of the area within minutes of our front door. Thank you for sharing your review and appreciation for our location and clean, spacious accommodations although we do apologize for any inconvenience you may have experienced regarding our complimentary wireless Internet in the lobby. Please know that someone is always available to address any concerns you may have while staying with us. It would be our pleasure to welcome you back again!
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Fort Lauderdale, Florida
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 11, 2013

Hotel room: Tired, average space and no balcony. I recommend suites with bay view. The corner unit has great panorama view at day and night. Executive rooms are available to only HHonors Diamond members only.

Location: Walking distance to Bayside, Bayfront Park, AAA, Adrienne Arsht Center for the Performing Arts, etc. We always walk to Omni metromover station and take free metromover to Bayside which my two year old son enjoys to ride!

Staff: Housekeeping person recognized us so which was really nice. Front desk person do not seem to care whether you are HHonors members or not.

Restaurant: We had a breakfast on the first floor. Buffet is ok, but I personally like to go to their executive lounge which is very quiet with great view and enough continental food items available.

Room Tip: Any corner suites with bay view, the higher the better.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 15, 2013
Thank you for sharing details of your say with us at the Hilton Miami Downtown. The fantastic views from our hotel certainly should not be missed and we are so glad you enjoyed them as the personalized service from our associates. As you mentioned, our location is perfect for enjoying so much of what the area has to offer within a short stroll of our front doors and is also convenient to the Metromover monorail for points further. We hope to see you again soon as it would be our pleasure to welcome you.
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Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Miami
#24 Family Hotel in Miami
#35 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Number of rooms: 527
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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