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“Great place to stay during Art Basel” 4 of 5 stars
Review of Hilton Miami Downtown

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Hilton Miami Downtown
3.5 of 5 Hotel   |   1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #36 of 113 Hotels in Miami
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay during Art Basel”
4 of 5 stars Reviewed December 17, 2012

I travelled to Miami for Art Basel week as I do every year. What a great event. This was my first stay at this Hilton due to its location and I was extremely happy. The accommodations were ok, the room was clean but could be updated. The restaurant and lounge provided good food and good service. The employees were friendly and helpful. Luana, an employee in the lounge was so fantastic and on top of providing great service she was able to recommend so many places for my fiance and I to visit to enjoy the many restaurants, clubs and bars that were in South Beach, Downtown and throughout the design district. She certainly made us feel special and the extra attention she gave us went a long way. Miami is a scene that changes so frequently, so having someone who can make recommendations can make all the difference to having a great stay or not. I recommend this hotel and hope that you have as great a stay as my fiance and I.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 21, 2012
Art Basel is definitely one of the best events of the year in Miami! Thank you for taking the time to provide feedback regarding your stay with us. We all believe that providing excellent service is of one of the most important aspects of creating a great stay for our guests and we couldn’t be happier to learn that you appreciated our associates hospitality and recommendations. We will be sure to share your kind words with everyone here. It would be our pleasure to welcome you back again to the Hilton Miami Downtown.
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2,445 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
Level Contributor
196 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed December 14, 2012 via mobile

We booked the Hilton for a one night stand so we could enjoy a concert. We were give a nice corner room on the 16th floor when I showed them my Hilton Honors crd. (I had purchased the room online at a great price). Good location, nice service. We would stay here again.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 17, 2012
The Adriene Arsht Center for the Performing Arts is one of the most amazing event venues in the city and we couldn’t be happier to know you were able to enjoy such a great stay with us during your visit to Miami. Thank you for providing feedback regarding your visit to the Hilton Miami Downtown, from your accommodations to our location it seems you had a great experience and for that we are truly grateful. It would be our pleasure to welcome you back again.
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1 review
5 of 5 stars Reviewed December 13, 2012

Melissa at the Gallery Lounge is absolutely wonderful!!! Great personality! Thank you Hilton! Very seldom so you get the opportunity in a bar environment to get world class service coupled with genuine concern for a customer. This is my spot in Miami, thanks again Hilton!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 17, 2012
It is always such a pleasure to know that a guest has enjoyed their visit to the Hilton Miami Downtown, thank you for your review. Our associates truly love what they do and we will be sure to share your kind words with everyone here. We can’t wait to see you again for another wonderful visit.
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1 review
5 of 5 stars Reviewed December 12, 2012

Coming from San Diego and staying in Miami for less than 24 hours, friendliness, promptness, and quality service is a must. My trip has definitely been exhausting so it's nice to unwind and find a convenient location within the hotel that's actually been a very memorable one. To the lovely ladies, who assisted me today, Miss Melissa and Miss Angelina... Thanks for turning my frown upside down :-) See you girls soon!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 17, 2012
Thank you so much for sharing your comments about the Hilton Miami Downtown. Traveling across the country in such a short period of time can certainly be taxing but it is great to know that our associates were able to help provide you with such a positive and memorable experience. We hope you will return again soon for another great stay.
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1 review
5 of 5 stars Reviewed December 12, 2012

Hotel was great! But the girls at the gallery bar, Angelina and Melissa were so fun! Made our stay fantastic! Both were very sweet and helpful! Im feom miami amd talking about the old days was great! Thanks ladies and see u next time!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 17, 2012
Reminiscing can be such fun and we are so glad that our associates were able to share some memories of this great city with you! Thank you for your feedback, we couldn’t be happier to know you enjoyed such a great stay and found everyone here to be so friendly. We would love to see you again at the Hilton Miami Downtown.
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Dublin, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 12, 2012

Hotel was perfect! clean rooms, ladies on recception was really nice, good location., couldn't wish anything better. The room of my friends had a smell of smoke, they ask to change the room, so was done straight away. you never can be mistaken with Hilton! Loved my vocation there!)))
P.S. we had a groupon deal so internet was free which was nice!

Room Tip: corner rooms was wonderfull, lovely view, bright rooms. wish someone didn't smoke in it, so we c...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 17, 2012
We love Miami too! Thank you for sharing your impressions of the Hilton Miami Downtown as well as your appreciation for our guestrooms and views. We must apologize, however, if you found anything amiss with your initial accommodations. Or hotel maintains a strict no-smoking policy and provides an exterior designated smoking area for people who choose to smoke. It would be our pleasure to welcome you back again for another great stay!
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Welcome, Maryland
Level Contributor
148 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed December 11, 2012

My husband and I stayed at the Hilton in December for one night before our cruise. It's a great hotel and so close to the port. We took the shuttle from the airport to the hotel and it was only $25 for 2 people. On the next day we took a cab to the port and real quick ride, and cabs are plentiful at the hotel. It has a beautiful lobby and was nicely decorated for Christmas. The room was nice, very comfortable bed and pillows. We had a small fridge which was great. We didn't swim in the pool, however, it looked nice. We did eat in the restaurant onsite for lunch which was good. Glad we stayed here.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 17, 2012
We are so glad you stayed with us at the Hilton Miami Downtown as well! As you mentioned, our hotel provides the ideal location when visiting the city either before or after a cruise as we are just minutes from the Port of Miami. Thank you for sharing your comments and appreciation for your guestroom as well as our public areas and dining experience. Next time you visit, be sure to take a dip in our roof top pool for a truly unique and relaxing time. We hope to see you again!
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Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Miami
#28 Family Hotel in Miami
#35 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Number of rooms: 527
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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