I stayed in room 434 October 18 and 19th with the Morinda Bioactive Fall National convention. When I went to take a shower, I removed the mat from the edge of the tub and a roach fell out. The hot water faucet was loose, and there appeared to be mold in some of the tile joints in the shower. I had breakfast Saturday morning and ordered from the menu. I had to send the eggs back as they were cold. I know this is Miami, but $28 a day for parking is really high!
I checked out on Sunday, the 20th to drive back to Orlando. When I got home, I noticed that I had left my iPad 2 in the hotel room, along with some dvd's from the convention. I immediately called the hotel, and they said no one had turned it in to Lost and Found. I called later that evening, and they said they would send a Security person to the room. They found no iPad in the room. I called the next day and asked to speak to Housekeeping. I got a voice mail, and left a message with my phone number that if the iPad was found, I would give $100 reward no questions asked. I did not receive a call back from Housekeeping. I am totally frustrated, as no one else was in the room after me except housekeeping. I had taken video of each speaker on Saturday which is now lost. My iPad 2 was over $600 and I find this to be totally unexceptable for a hotel with this name brand recognition. I want my iPad 2 back, but obviously it's in the hands of someone else. I was sent a email for comment about my stay, and I replied about the roach, faucet, mold and stolen iPad 2. I did not receive any reply back from the hotel.
- Official Description (provided by the hotel):
- The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more less
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- Also Known As:
- Hilton Miami Downtown Hotel Miami
- Miami Hilton