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“Close to South Beach without the price” 4 of 5 stars
Review of Hilton Miami Downtown

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Hilton Miami Downtown
3.5 of 5 Hotel   |   1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #37 of 122 Hotels in Miami
Boston, Massachusetts
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Close to South Beach without the price”
4 of 5 stars Reviewed January 13, 2012 via mobile

Great stay at the Hilton in early January. I visited with a group and all of the staff, especially Guy at the front desk was most helpful in meeting our needs. A quick drive to south beach and the aiport, very convenient location. The well appointed rooms were clean and had wonderful views. The pool area was nice but the hotel lacks a hot tub. Overall great stay and I would certainly visit again.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 16, 2012
Just a 15-minute drive from Miami International Airport and 5 minutes to the Port of Miami, the Hilton Miami Downtown is easily accessible to a number of Miami destinations. We are thrilled that you enjoyed your stay and our team members will be pleased to know they were of assistance. Our rooftop pool is a unique experience and it is great to know you enjoyed it. Thank you for providing us with your review. We look forward to your return visit!
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2,175 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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San Francisco, California
Top Contributor
108 reviews 108 reviews
56 hotel reviews
Reviews in 61 cities Reviews in 61 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 11, 2012

Below are my ratings for this property on a scale of 1-5:

Hotel Location 5
Hotel Lobby 5
Hotel Customer Svc 5
Room Size 4
Room Carpet 5
Bathroom 5
Cleanliness 5
Décor 5
Views 5

Average 4.89

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 16, 2012
Thank you for the fantastic review! It would be our pleasure to welcome you back to the Hilton Miami Downtown for your next visit.
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Rotterdam, The Netherlands
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 11, 2012

Location: 3
Cleanliness: 5
Bathroom: 4
Amenities: 3
Room Space: 4
Staff: 3
There is really no point of staying in downtown Miami unless you are visiting for a Miami Heat Game or concert at the American Airlines Arena or Opera. Nightlife and daytime actitivies are non exsistent. I would definately recommend a hotel on miami beach or the south beach area. All with all a nice hotel (although the waittime at the lifts can be quite substansial) and great for visiting Miami with a group like we did but would not stay here again when I would visit Miami.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 16, 2012
Centrally located in on Biscayne Boulevard, the Hilton Miami Downtown is approximately 3 miles from South Beach, and a half-mile from American Airline’s Arena as well as many other area attractions. Thank you for taking the time to provide your feedback and kind words. We hope to have the opportunity in the future to fully impress you with everything we have to offer.
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Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2012

We stayed here for 2 nights in Nov. 2011 for a romantic getaway. Our view from the room was not that great but the view from the terrace was. The staff was very friendly and I tipped generously. The room itself was massive and clean. This is 1 of the best 3 hotel rooms I have ver stayed in and I've been to a lot. The staff was also very courteous and evyeryone was willing to go the extra mile.

I was not used to not having free wifi, since its availabele for gold hilton honours members, which we werent at the time. However the odd thing is the wifi fee the charge you is per device not for the room. This means if your not a Gold HIlton Honors member, and have 3 devices you want to connect to wifi in your room, Hilton expects you to pay 3 times. This seems odd consdering that number of devices that have a mobile hotspot feature. Another way around this is just use a device or phone that has a mobile hotspot and connect all your devices thru that. Nedless to say we found out the hard way and were charged twice but the front desk attendant made it right by covering one of our charges.

Our only regret was that we wish woul dcould stay longer. We will be staying here next time we visit to see the Heat play.

Room Tip: - the business in the lobby has free wifi. - if your not a gold member and need wifi in your room...
See more room tips
  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 16, 2012
Hearing that a guest plans to return is certainly one of the best compliments we can receive! Thank you for taking the time to provide a detailed review of your stay at the Hilton Miami Downtown, as well as tips for other guests. Your kind words about our team members help us to remember why we love our jobs. It is regrettable that there was a misunderstanding about the Internet service as we do offer it for free throughout all public spaces. We appreciate your thoughtfulness and look forward to your return trip!
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New York City, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 11, 2012

Spent two nights at the Hilton and it was a very pleasant stay. Room was clean and huge with floor to ceiling windows. The bed linens were very nice and it was the best night sleep I have had at a hotel in a while. Did not have a bay view which was ok since I was working. This year I traveled over 85,000 miles and can tell you, having to pay for Internet in the room is normal so, for all that complained, the lobby was very nice and comfortable. I would absolutely stay here again for a business trip or pre/post cruise. It is downtown so if you are in Miami for the beaches and vacation this location may not be for you.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 16, 2012
Never underestimate the power of a good night’s sleep! We are thrilled to hear that you enjoyed your stay, particularly from someone who has logged as many miles as you have. The Hilton Miami Downtown provides luxurious and comfortable accommodations for those traveling for business or pleasure and we are glad you agree. Thank you for your thoughtful review. We love hearing that you would return and look forward to your next visit.
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Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 11, 2012

Stayed at the Hilton Miami on 12/23. When we arrived at the front entrance, I was shocked that there were no bellmen to assist us with our luggage. A bell man finally asked if we needed help as we were bringing our luggage to the front desk to check in. The rooms were adequate. Ate at the breakfast buffet and the food was average at best. There is free WiFi in the lobby. Overall, I probably would NOT stay here again.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 16, 2012
Thank you for taking the time to provide feedback regarding your stay. It is regrettable that you were not satisfied with the level of service you received upon check in, as we are committed to ensure each guest has an exceptional experience. We value your review and will share your comments with our team members. We hope you will consider returning to the Hilton Miami Downtown to allow us to demonstrate why guests visit time and again.
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 9, 2012

After attending an all day meeting at the Downtown Hilton, my group gathered in the lobby bar to unwind. Our server's name was Angelena and I wanted to recognize the fantastic job she did with our group. She was prompt, organized, extremely friendly and maintained a pleasant attitude.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, January 16, 2012
After a long day, excellent service is truly appreciated and we are glad you agree! It is terrific that our staff was able to make your visit to the Gallery Lobby Lounge so enjoyable. Thank you for sharing your thoughts during your business trip. We hope to welcome you back to the Hilton Miami Downtown again!
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Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Miami
#24 Romantic Hotel in Miami
#36 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Number of rooms: 527
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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