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“Nice hotel” 5 of 5 stars
Review of Hilton Miami Downtown

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Hilton Miami Downtown
3.5 of 5 Hotel   |   1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #38 of 130 hotels in Miami
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Nice hotel”
5 of 5 stars Reviewed December 5, 2011 via mobile

We started for 3 nights, hotel was reasonable, clean and modern, what you would expect from a Hilton. Valet parking is well worth the money! Much cheaper that paying by the hour! We went to south beach everyday, having a car here certainly helped.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 19, 2011
It’s a pleasure to learn how much you enjoyed your time here at the Hilton Miami Downtown and the surrounding area. We’re happy to see that our Valet parking met your needs and we hope to welcome you back very soon!
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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Orlando, FL
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 5, 2011

Stay here if you enjoy sleeping with loud music. We had very loud booming music until 1:00am, not easy to fall asleep with that going on. $28 for valet parking, really???? I hate being fleeced for parking and this seems to be a trend in Miami. No bar fridge in the room if you want to keep something cold. Not impressed.

Room Tip: North side rooms are noisy.
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 19, 2011
Your feedback is truly appreciated. We encourage our guests to let us know immediately if there are any problems, so that we may address them quickly when it matters most. The disappointment shared in your comments is not the experience that we expect for our guests. Our parking fees are comparable, if not lower, to other hotels in the area, but we understand if this was an inconvenience. Thank you for your review.
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Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2011

I had a bit of fear about this hotel from the reviews, but we are great Hilton fans and users and we were not disappointed. We had good views of the bay and the cruise port, but we were also 2 minutes walk from the metro mover which took us down town in 10 minutes. The staff were great and for the person who said about the bar, why did you not go to the bar in the lobby area, cant believe you needed to ask where to go. Staff there were so friendly and helpful. Rooms were immaculate. We were fortunate to were able to use the Executive lounge which did save us some money but again 10 minutes on the metro mover and you could get breakfast etc at a good price. We are planning to go back this time next year and would not hesitate to stay here again

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 19, 2011
Thank you for your wonderful review and for your useful tips for other guests. We’re extremely happy to learn that our team members and accommodations made your stay so enjoyable. It gives us great pleasure to receive positive feedback such as yours and we’ll be looking forward to your return visit next year.
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Ontario
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2011

We stayed for one night at the Hilton Miami. It is a beautiful hotel. The service was great, the rooms were amazing, we got breakfast for free... everything was perfect, BUT... as a lot of people have mentioned, it is NOT in a nice part of town. It was pretty scary. We were travelling with our 8 month old daughter and there were times when we felt very unsafe. We got a great deal on the room, but I don't know if we would stay here again... it just isn't worth the risk. Next time, we might try the Holiday Inn. It is in the same price range, but it seems to be in a better part of town.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 19, 2011
We’re thrilled to learn that your stay at the Hilton Miami Downtown fully met your expectations, but hearing that you were uncomfortable with the surrounding area is troubling. In the future, please try our knowledgeable Concierge who can direct you to the most popular and family friendly attractions in the area and who can give great advice on the most comfortable way to get there. We hope to be able to welcome you back soon.
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Manchester UK
Top Contributor
87 reviews 87 reviews
83 hotel reviews
Reviews in 53 cities Reviews in 53 cities
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed December 2, 2011

The hotel has great views overlooking the cruise ship port. Get a high floor and you can watch the ships arriving and departing, the hotel would be excellent for a night stop before or after a cruise. We used the hotel as an alternative to staying in South beach. The Hilton on the beach costs around £300/night whereas we got this for £85/night!! Makes quite a difference! The problem with this is you need to pay about $16USD for a taxi each way plus tip, and driving your own car down to the beach is a complicated drive with all the twists and turns and traffic and people and parking issues and costs.
The hotel itself is the usual Hilton standards, with a large room and large bathroom with comfortable linen and bed, but only one hotel restaurant.The breakfast buffet was slightly limited and definitely not the best out there, but adequate. Car parking was $25 per day - I think this should be included in the price of the hotel. If you want to use the car during the day you have to pay the parking bill each time you exit, as it is basically a public car park, so if you are in and out you could easily end up paying more than $25.
The main draw back off this hotel is that the surrouding area seems a little unsafe. There is only the one restaurant in the hotel so we popped across the road to burger king which is only 50m maximum away. My wife and I were stopped once in Burger King and twice on the walk (2mins) by people asking for money. The area seems to be a haven for homeless people sleeping on the street, and whilst we were not actually threatened by these people it does not take much imagination to think what they could be like. We were also approached during the day by similar people when viewing the marina. The exterior of the hotel is not an area to wander about on foot despite appearing to be nice and upmarket.

Room Tip: high floor for views
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 19, 2011
Thank you for your informative review and for letting us know how much you enjoyed your stay. The views from our rooms are truly exceptional. While we can understand that parking fees can be inconvenient, along with self-park, we do offer Valet Parking which allows in-and-out privileges during your stay. With the convenient location of the Hilton Miami Downtown to the Metro, most of our guests enjoy the freedom that public transportation can afford to explore the area. We hope our suggestions will help with your stay when you visit Miami again and we look forward to welcoming you back.
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Baltimore, Maryland
Top Contributor
88 reviews 88 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 27, 2011

Excellent hotel if staying overnight before a cruise. 5 minute cab ride to the cruise pier. We had a large suite with 2 queen beds and great view of the bay. Fit 2 adults and 3 kids comfortably at reasonable price. Nice outdoor pool. No indoor pool. Lounge/bar was happening on a Friday night. We would stay at the Hilton again if in Miami.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 7, 2011
It’s wonderful to hear that your family time spent at the Hilton Miami Downtown was enjoyable and we hope you enjoyed your cruise. Please come back and visit us again. Thank you for putting your trust in us to care for your family and for the great review.
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Sao Luis - Brazil
Top Contributor
52 reviews 52 reviews
41 hotel reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 23, 2011

Pretty standard Hilton hotel. Comfy bed and great breakfast. You can see the Port of Miami and the skyline from the rooms, which can be really special at nightime. Great value in comparison to other hotels in the same area.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, December 7, 2011
The nighttime view of Downtown Miami and the Port are truly amazing. We’re thrilled that your room gave you the perfect vantage point to enjoy these. Thank you for the great review and we look forward to welcoming you back to the Hilton Miami Downtown in the near future.
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Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Miami
#20 Family Hotel in Miami
#41 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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