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“Shuttle snafu to start. But, fantastic finish.” 4 of 5 stars
Review of Hilton Garden Inn Miami Airport West

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Hilton Garden Inn Miami Airport West
3.0 of 5 Hotel   |   3550 NW 74th Avenue, Miami, FL 33122   |  
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Ranked #29 of 113 Hotels in Miami
Certificate of Excellence
Detroit, United States
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Shuttle snafu to start. But, fantastic finish.”
4 of 5 stars Reviewed April 20, 2014

04/04/14 arrival, one night. No regularly scheduled airport pickup shuttle is provided. Must call hotel from the airport for shuttle pickup. This was not made clear anywhere on the hotel's Hilton / HHonors reservations website pages, and after I called, the driver missed me during his first pickup attempt. However, to their credit, the front desk staff - and particularly the evening manager-on-duty - more than made up for the issues encountered. This is exactly why I keep coming back to Hilton / HHonors properties when I have a choice... things may not start out perfect but common sense and good customer service will prevail at the end. Property condition was top-notch. Would certainly recommend and consider staying there again. Breakfast was much better than that at the Embassy Suites Miami Airport (see my review of that property March 2014).

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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681 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Woodstock, Canada
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed April 20, 2014 via mobile

I stayed here on a sleep, park and cruise deal.

Room was very modern, clean and large. Staff were very friendly and I saw security driving around the parking lot keeping an eye on the cars. They have a small business desk area for guests that lets you print for free which was very useful as I had to print my boarding pass for the ship.

Altogether an excellent stay.

Stayed April 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

The Hilton garden inn was a fine hotel... it had everything, a great pool, jacuzzi spa, fitness centre, bar and great restaurant. we booked a suite so the rooms had a coffee maker, microwave and a small fridge.
Also one of the very good things was that they had an airport shuttle going every half an hour from the hotel to the airport and from the airport you could commute to the different places in Miami using the Metro Mover and the Metro Rail, so you can really save bucks on travelling.

Great hotel, good people all in all a good comfortable stay.

Room Tip: suite would be very good
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waukesha, Wisconsin
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 17, 2014

We stayed at the Hilton Garden Inn for 1 night pre-cruise. The property is located next to the airport and you will hear aircraft noise taking-off and landing so if you are very noise sensitive--you may want to book farther away from the ariport. We were too tired to notice it very much and our room faced the airport/runways. The Hilton Garden Inn Miami Airport West tends to be more of a business type property with smaller very nice and super clean rooms. K-cup brewers in every room was nice. Pool area was nice. This property will pick up from airport and also has shuttles going to cruise docks. Cruise shuttles run on schedule, are very efficient and cost approx $12 per person one way. Free wi-fi worked good and there is free coffee in lobby. There is a restaurant with bar on site with basic menu items and also a buffet in the mornings. This property functions well for business stays, one or two nights or if you have a car to reach other parts of the Miami area--also pre/post cruise. I wouldn't pick it for an extended vaction in the Miami due to it's location. I would recommend for pre/post cruise or easy access to airport. I would book this property again if I were cruising out of Miami or needed a night close to airport.

Room Tip: If you are sensitive to noise ask for a room opposite from airport.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 16, 2014

I stayed here the night before a cruise. The room was fine with two comfortable beds. It had a K-Cup machine and a fridge. All employees I met were friendly and efficient. The pool was nothing special. The property in general seemed clean and better maintained than many airport hotels I 've stayed in. This place is fine for a day or two but I wouldn't stay here for an extended vacation.

  • Stayed April 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AShford, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 11, 2014

K-cup brewers in the room were great! All was wonderful, but make sure you take the proper shuttle. Several Hilton shuttles going to different hotels. Airplanes flying overhead due to proximity to the airport, didn't hear them in the room, only by the pool. It actually added a "Cool" factor as it wasn't that often.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larne, United Kingdom
Level Contributor
520 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
3 of 5 stars Reviewed April 9, 2014

This one looks a bit ordinary from the outside and is not very well arranged in the lobby. It would not be an hotel to spend more than one night in if you could help it.
The room was fine, a standard Hilton type of room. The parking was complimentary as was the wi fi and there was free coffee in the lobby in the morning.
No real problem but it could look a bit better.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Miami Airport West

Address: 3550 NW 74th Avenue, Miami, FL 33122
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Miami
#21 Business Hotel in Miami
#26 Family Hotel in Miami
#31 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Miami Airport West 3*
Number of rooms: 1
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Also Known As:
Hilton Garden Inn Miami Airport West Hotel Miami

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