This hotel staff was very friendly and helpful. We arrived and could not check in but they took all our luggage and stowed it away. We later arrived and our rooms were ready. The rooms were clean and internet in the room was wonderful. We enjoyed the Kurig coffee in our rooms and the tea kcups in the room were also a nice touch. We will be back. In the evening we could not enter the way the gps gave us as the back gate was locked. This added to the cab cost we had that night. This is perhaps our only problem. The shuttle to the airport ran 24 hours a day and that was the big factor in choosing this hotel. The shuttle was very nice.