The front desk staff at the hotel was exceptional. They were so helpful with information on tours and really made us feel welcome at the hotel. We had just stayed at Loews on South Beach for five days and our stay at the Hilton was just as nice. The location is near the airport and we used the shuttle service which was free. We returned our rental car the night before our flight, they came and picked us up and the next morning took us to the airport. One less thing to pay for and one less thing to worry about when leaving. We would definitely recommend this Hilton Garden Hotel.