When visiting Miami, make sure you plan ahead where you want to be. If you are the club hopping, dance all night, beach going, etc., etc people., then you will like to be in a hotel downtown or on South Beach. Considering we had a car and most of our activities were near the hotel, we chose to stay here. It's a good hotel with a nice caring staff, but there are some things that are irksome:
1. We stayed in a suite and the room/atmosphere was bland. The hallway has a colorful and vibrant carpet and wall covering but the room is a dull yellow pale. Other than that, it was spacious with a separate living room area, a fridge, a microwave, and a coffee machine.
2. Our toilet broke twice during our stay and when we went to call the front desk our phone was also broken.
3. Breakfast service varies day by day. The two servers and cooks vary greatly in their attitude and type of service.
As much as these were irksome, the one thing that really rubbed us the wrong way was when we asked if the shuttle would be willing to drop us off at Miami Stadium ten minutes away and we were told no. Understandable its not a service they normally provide but as Hilton Honor members (and that shouldn't even matter) any hotel we stayed at before has always been willing to go above and beyond to show their appreciation to their guests. We could understand if there were busy and such, but it was clear they weren't. Again, just she's us this hotel is unwilling to go above and beyond for their guests.
One last note: the pool was nice after spending a long day out in the sun.
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