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“Nice beach front property” 4 of 5 stars
Review of DoubleTree Suites by Hilton Melbourne Beach Oceanfront

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DoubleTree Suites by Hilton Melbourne Beach Oceanfront
3.5 of 5 Hotel   |   1665 N. State Route A1A, Melbourne, FL 32903 (Formerly Melbourne Suites Beach Resort)   |  
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Ranked #4 of 21 Hotels in Melbourne
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
“Nice beach front property”
4 of 5 stars Reviewed July 5, 2014 via mobile

We were passing through and caught in a terential downpour. Booked this place last minute and have been pleasantly surprised. Not all of the reviews were great so we were cautious. The front staff was extremely pleasant, room was very nice, bartender super friendly. Didn't expect doors opening to the outside but after looking back at other beach front properties, several of them do. Seems to be a quiet room, beautiful view, beach access, bar and restaurant on property. What more could you ask for.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, July 9, 2014
Dear Quintersfamily,

Thank you for stopping by and for taking the time to write a review about our hotel. I am sorry to hear about the circumstances of your visit, hopefully next time you get to enjoy our sunny weather! I appreciate you for recognizing some of our front desk and bar staff members. Please keep us in mind if your travels bring you back to this area, I will be more than happy to make arrangements for you.
Thank you,
Carlos Cerda
carlos.cerda@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,054 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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Kansas City, Missouri
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 4, 2014

We made an impromptu one-night trip to the beach for Father's Day and it turned into a three-night stay. The hotel and beach were just that great.

This is a pretty small hotel for a DoubleTree -- almost quaint -- but it has all of the amenities that we needed. The outdoor pool was just the right size, and there is a popular hot tub. There are plenty of deck chairs and towels, including a covered area if you like the shade. There is an outdoor restaurant/bar that was VERY nice to have -- and very unusual for a hotel of this size. There also is an indoor restaurant, and there was live music one of the nights we stayed. The beach access is a short walk directly from the pool deck.

The lobby was beautiful and inviting. The front desk staff were friendly and accommodating. We had a few requests and they were very prompt and helpful.

We really liked that the room was an actual suite with a door that closed between the bedroom and living room. The room was clean and the furnishings were nice and up-to-date. The suite was very similar to Embassy Suites, another Hilton property.

Our only complaint was that the private beach access wasn't very private. We witnessed MANY people parking in the hotel lot, walking straight through the lobby and past the front desk and pool, and onto the beach -- beach towels, toys and kids in tow!! The employees had to have known it was going on, but didn't say anything to any of them.

We are returning to the hotel next weekend for a two-night stay and are really looking forward to it.

Room Tip: All of the rooms are oceanfront, but a higher floor will give you a more magnificent view of the oce...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, July 7, 2014
Dear KansasWekiva,

Thank you very much for your wonderful 5-star review! We strive to provide an exceptional experience to all our guests. Thank you for sharing Father's Day with us and for extending your stay. I am confident that your detailed description of our hotel will assist future travelers. You mentioned that you are making or already made reservations to stay with us next week, please forward me your confirmation #, I would like to ensure everything is perfect for you.
See you soon!
Carlos Cerda
carlos.cerda@hilton.com
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London, Canada
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 3, 2014

The location of this hotel is perfect. The beach is not very commercial near the hotel so the beach is quiet and untouched. We saw groups of dolphins swimming by on several occasions. We also were able to get up close to lots of amazing birds. Many local fishermen were able to tell us about the sea life. This was a very natural setting.
The rooms are all ocean view and we could see the cruise ships traveling in and out of Port Canaveral. The beds are only doubles so they are a little small for sharing. The rooms were very clean and the living area came in handy for spreading out. There is a microwave, 2nd TV, bar fridge, table and chairs, sofa, coffee table and chair in the living area.
We purchased beach chairs, which came in very handy. Many of the guests stayed in the pool chairs all day so we used our beach chairs on the pool deck. The cost of renting chairs on the beach was expensive so heading to a local store to buy beach chairs will save you money.
We would not hesitate to stay here again. We loved the beach and the location. The other hotels on this road are close together, making the beach crowded. The Doubletree is on its own, making the beach more secluded. The staff was amazing as well. The restaurant catered to my child's severe food allergies so we ate there several times.
The only drawback was that the wear and tear was beginning to show on the furniture but the housekeepers did a fantastic job keeping up the rooms. Once the pool deck is renovated and more chairs are available, this will be a great sunshine destination.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, July 7, 2014
Dear needtogoback,

WOW!
Thank you for writing such a detailed review about our hotel. I am sure other travelers will find it very helpful. We love to hear when our guests get to see special things like dolphins and birds while they are staying with us. I was so happy to hear that our F&B team was able to help you with your child's allergy needs, I will special thank them for their dedication to hospitality. We cannot wait to complete our pool deck renovation, we know it's going to make a big difference to all our future guests, I hope you are one of them! Please contact me directly if I can ever be of assistance to you. Thank you again for such a wonderful review.
Sincerely,
Carlos Cerda
carlos.cerd@hilton.com
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Orlando, Florida
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 3, 2014

Spent the last weekend sitting on the balcony watching pelicans dive for fish that were schooling in the area. Very peaceful glassy ocean just before the surf churned up because of Arthur off shore later this week.
The hotel had a bad lightning storm the night before we arrived and this played havoc on some of the hotels electrical a/c and kitchen equipment. So there were a few problems to contend with but nothing major. The staff were doing their best with the maintenance people to minimize the problems and there were guests that were not even aware of the problems the staff were contending with. When the a/c went out they had it repaired within 30 minutes. The units trying to keep the hot water going was overburdened , but a luke warm showers after a hot day at the beach is better than a cold shower. But we still had a great time. Also at check out the hotel made an adjustment to the bill to compensate for our inconvenience which was nice. It goes to show that they run a great hotel here and they keep the guest in mind. Will be back soon.

Room Tip: If you do not have small children go for the higher floors for the view.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, July 7, 2014
Dear Tom R,

If we could post a review about our guests, we would say you are wonderful, caring, and understanding. We appreciate you noticing the efforts of our team trying to minimize the issues brought to us by the storm. We know your stay was not perfect, but I am glad to hear that you still enjoyed your time with us. I am confident that your next visit will not be affected by hot water or a/c issues. Please contact me directly, I would like to make these arrangements for you.
At your service,
Carlos Cerda
carlos.cerda@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, United States
1 review
2 of 5 stars Reviewed July 3, 2014

A 3 night, 4 day experiance with an air conditioner that would not keep the room cool. Had to sleep on another family members couch bed because the hotel did not or could not fix the problem. No real compensation offered, staff just added bandaids to the problem.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, July 9, 2014
Dear Robert G,

On behalf of our entire team, please accept my apology for your less than perfect stay with us. I am so sorry we experienced power outages and I can understand how they affected your stay. I can happily inform you that all the issues created by the storm have been corrected. Our beautiful hotel is back to normal and we hope we get a second chance to accommodate you again. I would like to make things right for you, please contact me directly at your convenience.
Sincerely,
Carlos Cerda
carlos.cerda@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saint petersburg, United States
1 review
3 of 5 stars Reviewed July 3, 2014

Hotel staff very nice. Questions answered to satisfaction and requests were taken are of quickly. Room was very clean and the houekeeper very nice. We got a late check out with no issues and they were quite happy to accomodate the request. The breakfast buffet package was very good and very worth the money. The down side was the a/c was very loud. Took awhile to cool the room and we kept the window blinds closed as well as the curtains the whole time. The hot water was non existent- had cold showers the whole time. At first I thought it was the time of day we took it however, my kids and husband had the same issue at different times. I would stay here again but I would also see other compariables around as well.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, July 4, 2014
Dear Angela G,

Let me start by thanking you for staying with us and for pointing out all the positive things you experienced during your stay. I was happy to hear you found our hotel to be clean and filled with helpful and friendly staff members. I want you to know that the a/c and hot water issues were created by one single incident; our property got hit by lightening during Thursday storm. I assure you that everything has been corrected now and we are back to normal. I hope this isolated incident does not prevent you from staying with us again. Please contact me directly if there is anything I can do for you.
Thank you
Carlos Cerda
carlos.cerda@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stayed here for 2 nights after a cruise and it was so relaxing. The rooms are very comfortable and spacious. The view from the balcony was gorgeous. The hotel offers direct access to the beach which wasn't crowded at all. The pool area was very clean and had an excellent place to order lunch/drinks from without having to clean up. My family will definitely be coming back.

Stayed June 2014, traveled with family
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, July 2, 2014
Dear Teresa K,

Thank you for your 5-star review! We are so pleased to hear how you enjoyed our friendly, helpful staff, our clean, spacious and comfortable rooms. Service excellence is something we strive for day in and day out. We appreciate your recommendation to others travelers and please come back and see us again!
At your service,
Carlos Cerda
carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Melbourne Beach Oceanfront

Address: 1665 N. State Route A1A, Melbourne, FL 32903 (Formerly Melbourne Suites Beach Resort)
Phone Number:
Location: United States > Florida > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Melbourne
#3 Romantic Hotel in Melbourne
#3 Family Hotel in Melbourne
#4 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Melbourne Beach Oceanfront 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Melbourne Beach Oceanfront boasts a resort-style setting overlooking white sand of the Atlantic Ocean. Our Melbourne Beach hotel is conveniently located near Cocoa Beach and Space Coast attractions, with nearby family attractions such as Disney World and other Orlando theme parks for day trips. Our all-suite Melbourne, FL hotel is only 10 minutes from Melbourne International Airport (MLB), or an hour east of Orlando International (MCO). The DoubleTree Suites by Hilton Melbourne Beach Oceanfront features direct oceanfront suites, perfect for business or leisure visitors alike. Guests can enjoy magnificent views from private balconies, and a range of must-have amenities including luxurious beds and bath amenities, and access to our 24-Hour Fitness Center and Business Center. Whether you are traveling on business, planning a family vacation, or having a romantic weekend getaway, our friendly, professional staff looks forward to welcoming you to Florida's Space Coast with our special, warm chocolate chip cookie at check-in. We hope you choose the DoubleTree Suites by Hilton Melbourne Beach Oceanfront hotel! ... more   less 
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Also Known As:
Doubletree Guest Suites Melbourne Beach Oceanfront Hotel Melbourne
Doubletree Hotel Melbourne Beach Oceanfront

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