The room views are spectacular (there is nothing better than an ocean front room!). The cleaning staff were excellent. Check-in, average, no cookie or otherwise offered. The pool area is absolutely out of control. No where near the space or chairs needed for a hotel so large and the few available were taken by 8 am with towels and weren't let go of until early evening once the sun went behind hotel and cast shadow on pool. Difficult to get anything from snack bar the area since it was so crowded. The funny thing is, if re-configured it could really be a revenue-generating opportunity for the hotel AND would result in happier guests. Instead our only option was to beach it every day, which was ok, but we were hoping to enjoy the beach AND the pool.