We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good customer service & very pleasant stay” 4 of 5 stars
Review of DoubleTree Suites by Hilton Melbourne Beach Oceanfront

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added DoubleTree Suites by Hilton Melbourne Beach Oceanfront to your Saves list
DoubleTree Suites by Hilton Melbourne Beach Oceanfront
3.5 of 5 Hotel   |   1665 N. State Route A1A, Melbourne, FL 32903 (Formerly Melbourne Suites Beach Resort)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Get Double HHonors Points
Ranked #4 of 21 Hotels in Melbourne
Miami, United States
1 review
23 helpful votes 23 helpful votes
“Good customer service & very pleasant stay”
4 of 5 stars Reviewed February 4, 2014

We arrived & were greeted by a friendly staff & warm cookie. At first, I advised upon our arrival that the person accompanying me on the trip was celebrating their birthday & if there was something special they could set up in our room. Luckily, there was, but unfortunately, upon our arrival on that day, there was nothing waiting in the room. I had to call the front desk a couple of times & I was finally sent a three piece cheesecake & a Happy Birthday card. The surprise was finally, complete. The rest of our stay was very pleasant & the ocean view was the icing on the cake. The room was very clean & the staff @ the restaurant in the lobby greeted us the next morning for breakfast, providing us with all the necessities to return to our room with our meal. We enjoyed ourselves very much, & look forward to booking with them again in the future.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, February 9, 2014
Dear Maria R,

Thank you for allowing us to be part of such a special day for you. I was dissapointed to hear that our timing was not perfect, but we were able to recover from it. Please let me know if I can ever be of further assistance to you, hopefully we get the chance to serve you again in the future, we'll have a warm cookie waiting for you.

Best wishes,
Carlos Cerda
carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,049 reviews from our community

Traveler rating
    508
    345
    115
    51
    30
See reviews for
446
337
39
111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Franklin, Indiana
Top Contributor
114 reviews 114 reviews
98 hotel reviews
Reviews in 72 cities Reviews in 72 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed February 3, 2014

There are a few reasons why I could not give this hotel an excellent rating. First though I will give the positives. The beach is very close and rooms offer a great view. We had an ocean front room on the 8th floor. The tiki bar and pool area are very nice, although the pool could be a little warmer for January. The rooms are nicely decorated and spacious. The staff were all very friendly, especially the maids. The hotel is located in a quiet area, just a short drive to restaurants and shopping. Now for the negatives. Our biggest complaint was the small bathroom. The door almost hits the toilet bowl and it requires a certain amount of manuvering to get in and out. A sliding door would help a lot. The breakfast area was very nice but the service was lousy. We ate breakfast there five times and never once were we offered a refill on our coffee. The room was nice but there were some housekeeping issues. The shower had rust and the tile floor was cracked. The room was also showing some wear. For example the carpet needs to be replaced. Overall the hotel is nice and we will consider returning.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Owner at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, February 9, 2014
Dear rondot98,

Thank you very much for taking the time to review our property. I was happy to hear that you enjoyed our view and location as well as the frinedly service you recieved from our staff. I have forwarded your comments you our restaurant and housekeeping managers, thank you for bringing these issues to my attention. I hope we get the opportunity to serve you again in the future.

Hospitably,
Carlos Cerda
carlo.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 30, 2014

I travel to Melbourne often for work. This was my first time I have stayed at this hotel. I was concerned about the outside door entry as I thought it looked a little "sketchy and cheap". However I was pleasantly surprised! The room is large and you enter into the sitting area with a nice amount of space. The bedroom is in the back and faces the ocean! It was awesome to hear the ocean sound at night and it was extremely relaxing. In the morning I worked out in the gym and that too was very nice. It had 5 aerobic items and a full set of dumbbells for weight lifting. It was very clean and comfortable for working out. I will definitely be back for future stays!

Room Tip: All the rooms have ocean views so I don't believe you could have a bad room. I would recommend...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 31, 2014
Dear Carol M,

May I take this opportunity to thank you for giving our hotel a 5 star review! We are grateful for the opportunity to serve you during your visit to Melbourne Beach. We hope to become your number one choice during your future travels to this area. Please feel free to contact me directly if I can be of further assistance to you.
Hospitably,
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conyers, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 30, 2014

Although you can tell this is an older building, it is a very nice place. The front desk clerk was very pleasant and welcoming. I wish my stay had been longer to enable me to take advantage of the dining facilities, pool, beach, etc. The cookies are great!! The view from the balcony was very nice. I will be staying here again.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 31, 2014
Dear Frank P,

Thank you for taking the time to review our hotel. We also wish you could have stayed longer and really experience all the facilities and services we have to offer. We hope to see you back soon! Please feel free to contact me directly if I can ever be of further assistance to you.
Hospitably,
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fond Du Lac
1 review
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 30, 2014

Appreciate the helpful, friendly staff - all with servant hearts. Accommodations were perfect for us. Like the "split" between the sitting room & the bedroom. View sunrises from the comfort & warmth of your bed. Easy access to a very nice beach.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 31, 2014
Dear David G,

It was so good to hear that you found our accommodations “perfect” for your needs. We strive to provide you a room that is clean and comfortable, with friendly attentive service. We always want to be your first choice. In the event that I may be of further assistance, please do not hesitate to contact me directly.
Thank you very much!
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne beach, United States
1 review
3 of 5 stars Reviewed January 28, 2014

The Staff were excellent. Very responsive and courteous. the room was OK.but small and the sound proofing was poor. Could easily hear conversations and snoring next door. The sink backed up twice and took three days to fix. The hot water took 10-20 minutes to heat up on two separate days. Once in the AM and the other at night. The housekeeper failed to clean the room well on one ocassion.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 31, 2014
Dear Walter S,

First I would like to thank you for taking the time to share your experience with us. I was glad to hear that you found our staff to be courteous and attentive to your needs. However, I was disappointed to hear that you experienced some issues with your room. I want you to know that I have personally spoken to our maintenance and housekeeping departments, to which I am assured that they have taken the necessary action to ensure that the shortfalls you encountered do not happen again in the future. We hope you get to see the improvements during your next visit to Melbourne Beach.
Thank you,
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed January 26, 2014

Great way to wake up with the sunrise... Hotel was right on the beach and near the restaurants and the club where our friend's band was playing. For a weekend getaway it was an excellent value. Too bad it was one of the coldest days/night's of the year, but you can't hold management responsible for the weather.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 27, 2014
Dear Trip Advisor Member,

On behalf of our entire team, I would like to thank you for your recent 4 star review. I was glad to hear you enjoyed our breathtaking sunrise each morning, but disappointed that our weather did not cooperate during your stay. We hope for better weather during your next visit to Melbourne Beach. Please feel free to contact me directly if there is anything else I can do for you.
Best whishes
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree Suites by Hilton Melbourne Beach Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Melbourne Beach Oceanfront

Address: 1665 N. State Route A1A, Melbourne, FL 32903 (Formerly Melbourne Suites Beach Resort)
Phone Number:
Location: United States > Florida > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Melbourne
#3 Romantic Hotel in Melbourne
#3 Family Hotel in Melbourne
#4 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Melbourne Beach Oceanfront 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Melbourne Beach Oceanfront boasts a resort-style setting overlooking white sand of the Atlantic Ocean. Our Melbourne Beach hotel is conveniently located near Cocoa Beach and Space Coast attractions, with nearby family attractions such as Disney World and other Orlando theme parks for day trips. Our all-suite Melbourne, FL hotel is only 10 minutes from Melbourne International Airport (MLB), or an hour east of Orlando International (MCO). The DoubleTree Suites by Hilton Melbourne Beach Oceanfront features direct oceanfront suites, perfect for business or leisure visitors alike. Guests can enjoy magnificent views from private balconies, and a range of must-have amenities including luxurious beds and bath amenities, and access to our 24-Hour Fitness Center and Business Center. Whether you are traveling on business, planning a family vacation, or having a romantic weekend getaway, our friendly, professional staff looks forward to welcoming you to Florida's Space Coast with our special, warm chocolate chip cookie at check-in. We hope you choose the DoubleTree Suites by Hilton Melbourne Beach Oceanfront hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Hotels.com, Cheap Tickets, Travelocity, Priceline, BookIt.com, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree Suites by Hilton Melbourne Beach Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Guest Suites Melbourne Beach Oceanfront Hotel Melbourne
Doubletree Hotel Melbourne Beach Oceanfront

Owners: What's your side of the story?

If you own or manage DoubleTree Suites by Hilton Melbourne Beach Oceanfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.