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“Great event place!” 4 of 5 stars
Review of Holiday Inn Viera Conference Center

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Holiday Inn Viera Conference Center
3.0 of 5 Hotel   |   8298 North Wickham Road, Melbourne, FL 32940 (Formerly Imperial's Hotel and Conference Center)   |  
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Ranked #15 of 21 Hotels in Melbourne
Melbourne, Florida
1 review
“Great event place!”
4 of 5 stars Reviewed October 27, 2013

We held our association's, Sanlahi, Inc., second annual masquerade ball at this hotel last night. The service was great, the banquet hall was awesome, the set up crew, especially Kevin was so patient and accommodating to our ever changing layout. He even left us some soda, water and coffee as we prepared the hall for the event. The place was clean, the wait staff awesome and professional. They even let us borrow some silk plants and trees as decoration! Parking was ample and very convenient from the I-95. We couldn't have been any more happier to have held it here. We look forward to holding next year's event in the same place.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadinegra, Guest Relations Manager at Holiday Inn Viera Conference Center, responded to this review, October 31, 2013
Hello Joy,

Thank you so much for taking the time to review our hotel and conference center. We see that our staff met and exceeded your expectations and that is very good to hear. It sounds like you had a very successful event and we were able to help facilitate that as well. We will be sure to let everyone know that they did a great job.

We hope to see you again and that you let us take care of your next event. Once again thank you for taking the time to let us know that our staff took good care of you.

Warm Regards,

The Hotel Management
Holiday Inn Melbourne/Viera
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140 reviews from our community

Traveler rating
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    37
    36
    17
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Orlando, Florida
1 review
5 of 5 stars Reviewed September 17, 2013

This is a great place to stay.......and Riza at the front desk will always make you smile......she is genuine in her efforts to make you feel welcome and makes every effort to make your visit a pleasant one......she is one of the reasons I made sure it was on my business travel list of places to stay!

The entire hotel experience is a good one from check-in to check out. I would recommend this hotel without hesitation........I will be back!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadinegra, Front Office Manager at Holiday Inn Viera Conference Center, responded to this review, September 19, 2013
Dear Bruce H,

Thank you so much for taking the time to let us know that you enjoyed your most recent stay. It is a pleasure to see that our staff is making your stay a pleasant one.

It was great to see that Riza went above and beyond to give you the experience that you deserve. Our guests should be comfortable especially when they are traveling and away from home.

Once again thank you for taking the time to review our hotel and we look forward to seeing you very soon!!

Warm Regards,
Hotel Management
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Simsbury
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2013

I spent one night at this hotel. The check-in was quick and accommodating. When I asked for a quiet room, I was given one at the back of the hotel on the third floor away from the elevator and ice machine. The room was sparkling clean, sheets soft, mattress comfortable, and large- screen LG TV had good reception and lots of channels. Just wish they had in-room movies. There are plenty of chain restaurants and stores within walking distance. Keep in mind that Chick-A-Fil, which is across the hotel parking lot, is closed on Sundays (so I, once again, missed out on this culinary delight). The Avenues, a large high-end shopping plaza, is about a mile away. Murrell Road has terrific sidewalks for a long walk.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadinegra, Front Office Manager at Holiday Inn Viera Conference Center, responded to this review, September 19, 2013
Dear Qwik16,

We would like to thank you for taking the time to review our hotel. It is such a pleasure to provide you with a comfortable and clean room .

Our housekeeping staff takes pride in ensuring our guests have such an experience.

Once again thank you for letting us know about your stay. We hope that on your next visit to this area you stop by and see us again.

Warm Regards,
Hotel Management
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Medford, Wisconsin
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 14, 2013 via mobile

Good dependable holiday inn. Great location lots of eating options and easy access to I95. Staff was helpful. Nice small bar/ restaurant a good place to meet up with friends n family. Small gym. Room was clean.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadinegra, Front Office Manager at Holiday Inn Viera Conference Center, responded to this review, September 19, 2013
Dear fuzzybradams,

Thank you for reviewing our hotel it is great to hear that our staff was helpful during your most recent stay.

We do see that our gym may not have met your expectations and for that we do apologize. The next time you stay with us we can give you details about our offsite full service gym. This facility is open 24 hours and is free to all of our guests.

We hope to see you again in the very near future.

Warm Regards,

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 17, 2013

This hotel was a good place to stay the night before our cruise. The friendliness of the staff was amazing. After we checked in we received a call asking if our room was ok. When an employee brought the crib for my daughter she once again confirmed that everything was ok. The crib itself was impressive. Usually you get a mattress with a fitted sheet on it. This one had a padded bumper all the way around and even a baby blanket. My daughter slept great! The pillows on the king bed were a bit small and unusual, but no worries your room has a "pillow menu" which allows you four different types. While the hotel is not new, I don't see why the age if construction matters. It is clean and has a friendly staff which is much more relevant to myself and my family than date of construction. The pool is a good size and has a nice sun deck. No frills here but everything once again seemed clean and in working order. Free coffee is offered in the lobby in the morning which was a nice touch and saved me a few dollars. Plenty of dining options in the area including a very nice looking restaurant in the lobby. Kids eat free at this hotel so make sure to check out the menu, they have nice selections at very reasonable prices. A steak, side, salad , and bread is $16.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadinegra, Front Office Manager at Holiday Inn Viera Conference Center, responded to this review, September 19, 2013
Dear Tampachris25,

Thank you so much for staying with us and taking the time to review our hotel. It is great to receive feedback from our guests so we can see areas of improvement as well as giving accolades to our staff.

We are so happy that we met your expectations on so many levels and areas. Our guests are very important to us and we want to make sure that you have the best stay possible. From your review it seems that you were able to enjoy many aspects of our hotel and your daughter had a peaceful night of sleep.

If you are in the area again it would be our pleasure to accommodate you and your family again.

We hope you enjoyed your cruise!
Hotel Management
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Melbourne, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2013

A true test of a hotel is when something goes wrong. I had a major issue with my room at 6:00 at night (door lock broke locking me out and everything I had in Florida IN). The front desk sent the housekeeping manager immediately to assist, and she stayed with me the whole time until we were able to get my belongings. It took several calls and a manager finally figured out how to get in, they moved me to a new room with no issues and even helped me carry my stuff over.

The employees here are the best part of the hotel. Everyone was so friendly and helpful, they bent over backwards to correct the issue and went above and beyond with making up for the inconvenience.

A huge thanks to Norris the housekeeping manager for always smiling even when I was ready to cry in the hallway, and to Samir the manager that saved the day (night) with his lockpicking skills!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadinegra, Front Office Manager at Holiday Inn Viera Conference Center, responded to this review, August 21, 2013
Dear Jack J,

Thank you so much for taking the time to review our hotel, we appreciate when our guests take the time to share their experience with us.

We are so happy to hear that during a difficult issue our staff was prompt in resolving this and also went above and beyond to ensure you had a comfortable and enjoyable stay. It is very rewarding to see when employees are mentioned by name and that our employees are taking great care of our guests.

Once again it was our pleasure to provide excellent service and we hope you visit us again in the near future.

Thank you,

Nadine G
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 2, 2013

The property was perfect for me-----although the hotel seems a little old, the room was very good---great bed---bathroom updated-----pretty large flat screen TV---location right off the highway is good-----a lot of restaurants nearby---I did not eat at the hotel or visit the bar---the only negative is if you want to go to downtown Melbourne, it is a pretty decent drive-----10 to 15 miles-----and downtown is a very neat place-----lots of restaurants, bars, etc.----I had a microwave and refrigerator in my room---no extra charge---

Room Tip: I booked on Hotwire---3 star hotel---about $50-----I would ask for a non-connecting room---mine was...
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadinegra, Front Office Manager at Holiday Inn Viera Conference Center, responded to this review, August 21, 2013
Dear Harvey L,

Thank you for staying with us and taking the time to review our hotel, and we were able to provide you with a wonderful stay.

It seems you were able to enjoy the area as well, we hope next time you will also enjoy a drink or dinner at the hotel.

Once again thank you for staying with us.... hope to see you again.

Nadine G.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Viera Conference Center

Address: 8298 North Wickham Road, Melbourne, FL 32940 (Formerly Imperial's Hotel and Conference Center)
Phone Number:
Location: United States > Florida > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Viera Conference Center 3*
Number of rooms: 127
Official Description (provided by the hotel):
Our Melbourne Florida Hotel is the Ideal Destination Located in the heart of Brevard County the newly renovated Holiday Inn Melbourne - Viera Conference Center Hotel is the only full-service hotel in Melbourne, Florida. Our hotel's location puts the best of Florida at your fingertips. Guests know that our Melbourne hotel off I-95 at exit 191 makes getting to Aeronix, Boeing, Lockheed-Martin, Patrick Air Force Base, and NASA hassle-free. Surf the web at warp speed using our business center or free high speed wireless Internet access. There's a state-of-the-art conference center with 7 000 sq. ft. of space and dedicated staff to provide personalized service for your event. The best Florida vacation begins at the Holiday Inn - Viera Conference Center. The Duran Golf Club and other golf courses surround us. You can experience the thrills of NASA and the Space Coast or simply relax on our world-famous beaches. From Brevard Zoo to shopping at The Avenues of Viera this hotel has it all.Guests lodging at the smoke free Holiday Inn - Viera Conference Center hotel bask in Florida's sunshine while being refreshed in our tropical outdoor pool. Dine with us at the RendezVous Restaurant & Lounge for a delicious meal from our European-trained chef. Take a vacation from everyday life with our great Melbourne hotel deals ... more   less 
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Also Known As:
Holiday Inn Viera Hotel Melbourne
Holiday Inn Melbourne
Melbourne Holiday Inn

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