We stayed over christmas and when we arrived we told the receptionist we would like to have breakfast on Christmas Day. She enthusiastically told us about it and we went to see it on Christmas Eve...it's quite pricey so we wanted to be sure it was worth it. The breakfast waitress was charming and told us about all the specials and showed us the lovely restaurant with views of the gardens and beach. Imagine our disappointment on Christmas morning to find breakfast served in a gloomy large cold room with no windows. There was no smile from the dour waitress who was not welcoming in any way. There was no Christmassy atmosphere at all. The buffet was good but spoilt by very very poor staffing and management. The coffee was stale and Luke warm and we had to ask for it to be replaced. When we checked out later that day we expressed our disappointment.
A shame that a lovely stay at a good hotel should be marred by non thought to how soecial Christmas Day breakfast us to residents.
- Official Description (provided by the hotel):
- The Hilton Melbourne Beach Oceanfront hotel in Melbourne, Florida is located on the beautiful beaches of Florida's Space Coast. All 200 of our rooms offer complimentary high-speed wireless Internet, personal refrigerator, in-room safe and stunning views of the Atlantic coast. Located in the beachside city of Indialantic, Florida, our green, eco-friendly Hilton Melbourne Beach boasts a classic Florida ambiance. From the moment you walk into the lobby of our Melbourne, Florida hotel, you will encounter our beautiful atrium with its floor-to-ceiling glass panels showcasing a panoramic view of the Atlantic Ocean. Each of our luxuriously appointed guest rooms is just steps from the ocean! Wake to a stunning sunrise and watch the rolling waves of the Atlantic Ocean. All of our guest rooms feature FREE high-speed wireless Internet access, a spacious work desk, Hilton alarm clock radio, coffeemaker, iron, ironing board, hair dryer and much more. ... more less
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- Also Known As:
- Hilton Melbourne Beach Oceanfront Hotel Melbourne
- Hilton Hotel Melbourne
- Melbourne Hilton