It was a pleasure coming into the restaurant. Sometimes making a togo order at a new restaurant can be intimidating, but not here. The staff was very nice, made me feel welcome and offered me something to drink while I waited. I did not experience the issues others described with the service as I did not eat in and did not ask many questions, but I have experienced similar service issues with native Chinese staff who are relatively new to this country. I know that if a restaurant is run by people from China, they may not explain things the way I like, so I carry my smart phone and try to prepare for some frustration. Not making excuses, it's just a different culture. I love the other reviewers descriptions of the service issues and would say from personal experience this is not unique to this restaurant. It is also a bit funny as long as I'm not the one receiving the service.
I ordered a sushi dinner to go. At just under $20, it is in line with most other sushi prices. This is the first sushi I have had in the area. The sushi was a bit better than average based on my experience at similar restaurants and my personal taste. I felt it was a good value. It hit the spot. Presentation was good. No caterpillars (thank goodness) as one reviewer noted.
I loved Floridafamiliyoffive's examples of the service issues, very funny. However, I thought that Thai Thai had better sushi but this is based on one visit to each restaurant. I had a bad experience at Thai Thai and probably would still recommend Toyo because of this. Toyo I had Sushi dinner for $18.95 which is one California roll and 9 pieces of nigiri sushi. At Thai Thai I had their Mori A which was a California roll and 10 pieces of nigiri sushi for $19.95. Thai Thai had ten different pieces of sushi and Toyo had duplicates. Neither had krab or tomogo. Thai Thai sushi was fresher on the day I ate there and the presentation was more sophisticated and delicate. There can be many reasons for differences from the day I ate at the restaurant (fish comes in on certain days), to the quality of the fish they buy, to which chef was preparing the dish. The bottom line is that you will get good sushi at Toyo.
I would certainly recommend a trip to the restaurant as it looked very nice inside and there were quite a few people eating when I came in early evening. The menu is extensive with about 40 different fusion and special rolls. They have over 20 different fish varieties for sushi and sashimi. It is a fusion of Chinese and Japanese, a Chinese spin on Sushi Thai. The dinner menu includes some Japanese favorites and all the well known Chinese dishes at decent prices.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.