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“Beach & Go” 2 of 5 stars
Review of Crowne Plaza Melbourne Oceanfront

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Crowne Plaza Melbourne Oceanfront
3.5 of 5 Hotel   |   2605 North Highway A1A, Melbourne, FL 32903   |  
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Ranked #13 of 21 hotels in Melbourne
AaroTravel
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Beach & Go”
2 of 5 stars Reviewed December 23, 2013

We are beach people. So there's an automatic plus. The service will get you a key to your room, but that's it. The rooms do not have great views of the beach, only the suites facing the beach do. Even though they were less than have full, we were put in a side view room as close to the street as you could get. From the pool and the beach, I could tell the view didn't get much better. Who goes on vacation to sit in the room anyway? It would have been nice if they would have tried. We were flat out denied. My wife has been a travel agent for 17 years and we have stayed all over the world in the past 25 years. So I am saying from experience, we were lied to. That's not good customer service, but if you want to stay on the beach with a pool, bed, & bath, it still works fine. It’s run like a full service resort with no service.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review, December 30, 2013
Thank you taking the time to also write a review on TripAdvisor. As an IHG Rewards member we value your brand loyalty and would like to apologize your stay fell below your expectations. We do offer several different types as well as locations; perhaps next time booking a room direct oceanfront would make your stay more enjoyable. I hope if your travels bring you back to the Melbourne area you will allow us to show you we are dedicated to hospitality and use all reviews as an opportunity to improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Minnesota City, Minnesota
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 20, 2013

We had a corner ground floor room and loved that you could hear the ocean all day and night. The staff was extremely friendly, rooms very clean and a perfect location for a little weekend get-away. Eating breakfast on the deck over looking the ocean was so nice. Would stay here again!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 18, 2013

My wife and I have stayed at the Crowne Plaza Melbourne-Oceanfront numerous times. This was our first stay since the remodel was complete. The hotel was already great, now it is awesome. Had drinks and appetizers on the deck - love the new furniture and got introduced to Dobel Tequila by Simon! Beautiful Hotel, highly recommend, had a great stay.

Room Tip: Try the Dobel Tequila on the deck...
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cocoa Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2013

We recently stayed here because of having to have out patient surgery in Melbourne which is 30 miles from our home and I was advised not to climb stairs, etc. We let the staff know of the surgery and they made sure we had everything we needed, i.e. extra pillows, blankets, ice, wheelchair. The front desk called to check and make sure we were comfortable and upgraded us to oceanfront at no additional costs. Room service was amazingly fast, accurate, and surprisingly delicious. Not once did we leave the hotel and return from the everyday doctor visits the next two days did whomever was at the front desk ask us how my recovery was coming along, and if we needed anything, even though there were several different shifts of people working. Amazing, I felt like as though all the employees knew and truly cared about my situation. This kind of customer service is rare theses days. Definitely a ONE of a kind hotel and staff. As a side note, rooms are up to date, beds are super comfortable, linens, towels are the best and they have the latest movies available to order for entertainment. We did not utilize any Spa services on this trip.

Room Tip: Oceanfront room was superb, relaxing to fall asleep to the sound of the ocean waves!!
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davie, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2013 via mobile

It's clean, well maintained and all the rooms have good views. Even if you don't have a balcony you can sit outside your room with a table and chairs provided to you. All the staff is pleasant and helpful.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Top Contributor
110 reviews 110 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 3, 2013

We stayed here for a planning retreat and enjoyed our time. The hotel was very clean and quiet. Beach views and access were wonderful and we were able to enjoy the ocean breeze the entire time. The breakfast was good and had plenty to choose from. All of the conference rooms we sued were nice and well equipped for our needs. The room was very nice with a clean, comfortable bed and all amenities we needed. We even had a balcony to watch the night away. We would go back.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norcal
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 3, 2013

Amazing hotel! Staff was kind and helpful. We were treated like royalty. Right on a spectacular beach. Rooms were clean and quite comfortable. Pool and hot tub a treat. Close to great restaurants and activities that are family friendly. Will come back again!

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Melbourne Oceanfront

Address: 2605 North Highway A1A, Melbourne, FL 32903
Phone Number:
Location: United States > Florida > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Melbourne Oceanfront 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Melbourne Oceanfront Hotel is located on Florida's Space Coast within minutes of Kennedy Space Center, Cape Canaveral, Cocoa Beach, Brevard Zoo, Washington Nationals Baseball, Port Canaveral, world class golf courses, and is just one hour from Orlando, Walt Disney World, Sea World and Universal Studios. Business travelers visiting Harris Corporation, Northrop Grumman, Intersil, Boeing, Lockheed Martin, Rockwell Collins, Patrick Air Force Base or NASA will find Crowne Plaza Melbourne Oceanfront Hotel the perfect location to meet, relax and work with over 16,000 square feet of flexible meeting space, complimentary hotel shuttle service to and from the Melbourne International Airport and complimentary high speed Internet access throughout the hotel. Crowne Plaza Melbourne Oceanfront Hotel offers large selection of guest rooms ranging from standard rooms that overlook the courtyard to coastal rooms that look up and down the ocean to elegant oceanfront guest rooms and suite with private balconies. Enjoy a delicious meal at MARiSOL, our oceanfront restaurant, or a refreshing cocktail in Surfside Lounge, our oceanfront bar and deck. When evening comes, enjoy the warm ocean breezes while relaxing to live music on our one of a kind, 6000sq.ft. Ocean Deck, the best oceanfront deck in all of Brevard County. A popular spot for hotel guests to mingle with locals as the Crowne Plaza offers live entertainment on the oceanfront deck Wednesday’s, Friday’s and Saturday’s, March through August. Resort style amenities and most direct beach access of any Melbourne Beach hotel makes the Crowne Plaza Melbourne a popular choice. ... more   less 
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Also Known As:
Crowne Plaza Melbourne Oceanfront Hotel Melbourne
Melbourne Crowne Plaza

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