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“Excellent value for money” 5 of 5 stars
Review of Bay Eden Arms Hotel

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Bay Eden Arms Hotel
3.0 of 5 Hotel   |   Rushyford DL17 0LL, England   |  
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Ranked #1 of 1 Hotels in Rushyford
Hull
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Excellent value for money”
5 of 5 stars Reviewed September 2, 2009

Booked a 3 night stay at this hotel via Shearings self drive holidays. The hotel was a little tired in decor but the hospitality and food soon made up for this. Very friendly and more than helpful staff and excellent breakfast and evening meal in the restaurant made our stay very pleasant.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
    94
    101
    74
    20
    9
See reviews for
33
157
20
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Any
English first
cheshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 15, 2009

my wife and i along with two friends stayed at this hotel for a long weekend, we were very pleased with the rooms and the meals and the staff were very friendly and could not do enough for you. It is in easy reach of Durham and the Beamish museum with a local bus service to Durham right outside the hotel. We would highly recomend this hotel.

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 12, 2009

This hotel can not be faulted, we were in a party of four and we all agreed that the staff were the friendliest were had ever met, they went out of there way to help us. The Dining room had an excellent menu with plenty of choice for all of us, and the servings were more than adequate, The hotel is nicely situated for use with the car and is also situated on a bus route that is easy for shopping and sightseeing in Durham. The rooms were also very clean and comfortable, Very good entertainment, I would recomend the duo Wett n Wilde as a must see, they made the evening go with a swing, This is another great Shearings Hotel and we will definately be staying here again.

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2009

My husband and I stayed at the Eden Arms Hotel with 6 friends on a Shearings self drive 5day break at the end of March 2009. We were shown to our rooms, which were very spacious and spotless. The beds were firm. We went for a wander around the hotel, the leisure complex was very good, the bar area was comfortable with plenty of chairs and tables. The dining room was clean and the staff very attentive, the food was very good with a choice of starters, main meals and desserts, and coffee or tea to finish off the meal. The breakfast menu had numerous choices. We went into the entertainment room on the Tuesday and Wednesday evening and they had something for every one.

We will certainly be returing. The only down side was the location. We found we needed transport to go anywhere. (although there is a bus stop right out the door).

  • Stayed March 2009, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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Mansfield
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 9, 2009

Having never done Shearings self drive decided to go with tthis one as we had decided to go to Durham. We then read the reports!!! yes the hotel is out of the way, yes it is tired and does need re decorating, staff are very friendly, the food is o.k but limited choice, take in to consideration there is nothing around it in walking distance you would EXPECT to be able as a resident of the hotel for the bar to stay open whilst people are wanting to drink AND NOT shut at 23.00 hrs on Saturday night AND 22.00 hrs on Sunday, even the Holiday Inn Express bar stays open while you are wanting to drink. There was entertainment on Saturday evening but there was no bar in the room where it was happening.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south coast
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2009

We were on a Shearings 'all inclusive' break.The hotel has been taken over by Shearings just recently,and was situated rather poorly if you have not got your own transport.The staff were friendly and the food of reasonable standard.The swimming pool was excellent,but the rooms a little tired.One warning though,AVOID ROOM 33 AT ALL COSTS.It's above the plant room and extremely noisy through the night.I understand Shearings have been advised of this but still insist that the manager lets this room.Perhaps if the Shearings representative who recommended letting this room would care to spend a night in it,I think he/she may reconsider that decision.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancs
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2009

Went on a coach trip with National Holidays. Choice was not ours. I have been on six trips this year staying at hotels of thier choice. This one was the best experience. Although in need of some refurbishment the hotel was clean, the room large and comfortable. The food was outstanding,the staff helpful and friendly. Had the most relaxing christmas ever. Entertainment at night excellent. Swimming pool good. I believe it is going to be refurbished and hope it does not take away the relaxing atmosphere. Would recommend this hotel and will be going again. Many thanks to manager and ALL staff for making our stay so rememberable. Happy New Year. Pat and Shelia room 30

  • Liked — Relaxed atmosphere
  • Disliked — situation of hotel, Isolated. Need transport although the bus service outside is frequentt.
  • Stayed December 2008
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bay Eden Arms Hotel

Address: Rushyford DL17 0LL, England
Phone Number:
Location: United Kingdom > England > County Durham > Rushyford
Amenities:
Bar / Lounge Restaurant Spa Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rushyford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bay Eden Arms Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
Eden Arms Hotel is another one of our great character hotels. The building dates back to the 17th-century when it was a coaching inn. Many of our guests use the hotel as a base to explore the city of Durham and the picturesque countryside around. The location, just eight miles from the historic city centre, is the ideal place to relax and unwind for both leisure and business travellers alike. For those who are keen to explore further afield, the city of Newcastle with its regenerated riverfront and great shopping and hospitality is within easy driving distance. The Eden Arms offers comfortable accommodation and also boasts a leisure club featuring a gym, swimming pool, sauna, steam room and spa. It is also a popular venue for conferences and weddings. ... more   less 
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Also Known As:
Eden Arms Durham
Eden Arms Hotel
Hotel Eden Arms

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