From the moment we arrived at this boutique hotel, the personal touches were endless. The entire staff clearly understands customer service and satisfaction. Be prepared to be pampered. We requested a room with a clear view of the golf and were pleasantly greated by a stunning view the moment we opened the door of our 11 floor room. The suite was nicely appointed and we enjoyed cooking breakfast and eating out on the spacious balcony in the morning, and sipping wine while watching the sun set in the evening. The kitchen could be equipped with a few more cooking utensils. Salle a Pepe is truley a fine Northern Italiant restaurant with very good service and unique food preperation. The seating on the beach was fantastic with umbrellas provided, and the each attendant was very attentive with our food and drink orders. Happy hour was a good deal and the bartenders know how to mix a good drink! It would be nice if the pool/hot tub and pool bar were open in the evening as it closes at dusk which is 6 PM this time of the year. Although we realize this fits with the Marco Island commuity early evening hours, this is an exclusive resort and should cater to it's own customers. We look forward to coming back.