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“Business trip monthly” 5 of 5 stars
Review of Hilton Marco Island Beach Resort

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Hilton Marco Island Beach Resort
4.0 of 5 Resort   |   560 S. Collier Blvd., Marco Island, FL 34145   |  
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Ranked #8 of 13 Hotels in Marco Island
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Business trip monthly”
5 of 5 stars Reviewed 3 days ago NEW

Because of work, we come to Marco each month. After a lot of looking, we conclude this is the ideal location in Marco Island.
Very good restaurant choices on property and and couple off within walking distance.
The beach is beautiful and have service in the tens.
Cost per stay is very reasonable (lookout for holidays though) in comparison to any alternative ( hope they don't raise rates or my opinion may change).
Peaceful but not feeling like you're the only one who found it. Never crowded, always pleasant.

Stayed August 2015, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,197 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (532)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
stockport
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed a week with family in August, we were fortunate to have great weather in rainy season. A great Hilton Resort on a lovely beach with great sunsets. Good pool area although busy at times, good staff. The breakfast was very good and location of the hotel was good too. We had an Ocean View Suite which was huge with great views, always very clean. If on Marco Island I would recommend staying here.

Room Tip: The suites have great views and large balconies
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  • Stayed August 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miami, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Not worth the expense. Rather shabby appearance of furniture, carpets and drapes and hotel service was not great. We did have a nice room and it was clean. The staff did not make us feel special or make allowances as we were Hilton Honors members. The Hotel rate was very expensive for the quality and service experienced. I would expect staff to be more attentive and facilities to be more luxurious. Everything had an additional charge, parking, Tennis, Internet. They should have more activity areas for games such as pool and ping pong. The food in the restaurant was mostly good but the service was poor. My son did find some plastic in his burger and we received a free desert. They should tell you about all the construction before you check in and offer some discount for the noise and inconvenience. My family did have a great time but the hotel could have been so much better.

  • Stayed August 2015, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 3 days ago
Dear Roy G,

Thank you for taking the time to share honest feedback of your recent stay. We are sorry that you had a disappointing experience. In regards to the additional charges we do apologize you were not made aware of them prior to your arrival. As we do not have a resort fee we like to give our guest the option to pay for what they wish to use only. Your comments and suggestions will be passed along to our team.
We regret that we failed to deliver a great experience and hope that you will give us another opportunity to deliver a true Hilton Marco Island Beach Resort and Spa experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

I went there on 08/16 with my family on a little Getaway for 3 days and 2 nights,
from the moment we checked in until the moment we left it was nothing but Great Customer service and Great customer acknowledgement. The suites had an amazing smell to them, they were super clean and their Breakfast buffet not bad at all. I love the fact that the Beach is right there at the hotel nothing but great service through our stay. It is a place where I will definitely go back to.

Only down fall was the fact that the suites do not provide a microwave and we had to pay $25 per day but other then that everything was excellent.

Room Tip: Room with Ocean View
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Green Features: We got a room towards the corner and it was excellent
  • Stayed August 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'd like to start of by saying the staff is great, they're friendly and attentative however I really wanted to give this place 3/ 3 1/2 stars. Check in was fine, we had to wait a little but that wasn't a big deal for us and they were kind enough to comp us with 2 drinks for the wait. Got to the room and was just disappointed, was not cleaned properly at all, I found myself picking food off of the floor, bathroom was dusty, carpet was wet and sticky, cleaning rag was sitting on the table, etc....So, I called front desk to explain and they said they'll take care of it. Ok, we went to the beach and returned to a big, loud fan on the floor trying to dry the carpet. No one vacuumed because there was still chips on the floor, I walked and stepped on something hard which turned out to be a piece of pretzel. It was just a mess and the manager tried to help by coming $150 in food/drinks which was nice however I would have just preferred a better stay. They offered to switch the room the next day but I declined because it was only one more night left and they kids didn't feel like repacking and moving. They did have a good laugh about the room but it wasn't so funny to my husband and I. Overall it was really good but we got a bad deal on the room.

  • Stayed August 2015, traveled with family
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 3 days ago
Dear Sheryl M,

We appreciate you taking the time to comment back on your recent stay with us. Most importantly thank you for complimenting our team we are glad you found them to be very attentive despite the bad experience you had with your room accommodations. We would like to apologize for the condition your room was given to you. We have passed this along to our management team to further evaluate and prevent from happening again. We hope you can give us another chance to make it right and provide you and your family with the experience you deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tavernier, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed for a weekend. The hotel was completely booked and while there were people everywhere, it was still quiet. This is a lovely place to for families as the beach is just a short walk and the pool has a nice shallow and lots of chairs. We enjoyed the chairs on the beach and the beachside bar service; although at 90 degrees frozen drinks don't get to you still frozen, but the food was hot. We enjoyed the bar and restaurant and the convenience of other restaurants within walking distance. The Irish pub across the street has live irish music after 8pm on the weekends and was a great surprise. Food there is also fabulous!

  • Stayed August 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I recently vacationed here for a week. I truly cannot say anything negative about any aspect of this property.
From the moment we arrived at the front desk until the time we checked out, we received nothing less than outstanding food, accomodation and service. We completely enjoyed our week here and will be returning here, even if just for a long weekend, as soon as we can.
The food was outstanding for a hotel food program...very pleasantly surprised.
I stay in hotels typically 3-4 nights a week, 50 weeks a year, on business. The Hilton Marco is one of the best I've stayed in. I would highly recommend this property for coupled or families.

Stayed August 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Marco Island Beach Resort

Address: 560 S. Collier Blvd., Marco Island, FL 34145
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#5 Top resorts Hotel in Marco Island
#6 On the Beach Hotel in Marco Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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