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“Disappointing” 3 of 5 stars
Review of Hilton Marco Island Beach Resort

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Hilton Marco Island Beach Resort
4.0 of 5 Resort   |   560 S. Collier Blvd., Marco Island, FL 34145   |  
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Ranked #5 of 13 Hotels in Marco Island
Certificate of Excellence
GreenLeadersBronze level
Eindhoven, The Netherlands
1 review
“Disappointing”
3 of 5 stars Reviewed yesterday NEW

Let me start out with the good things: the hotel is located next to a plaza that has a nice atmosphere, and offers good food. Also, the hotel features a wide and white beach.
Moving on to the disappointing areas: since we were a familiy with three, one of us needed to be sleeping on the sleeping-sofa, which I find to be a poor choice of name, since no-sleeping sofa would be more accurate. It was hard, and worn-out in the middle, and did not allow for a good night sleep. Also disappointing was the sea itself, since the first 10 meters were filled with algae, and as a result swimming in the sea was not especially inviting. This caused the swimming pool to be very crowded, and difficult to actually swim in. I can imagine this being a nice hotel in the past, but the general state of the hotel is getting old, and needs renovation.

Stayed July 2015, traveled with family
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2,160 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (524)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Marco Island, United States
1 of 5 stars Reviewed yesterday NEW

I wish I could upload the pictures I took of the actual "resort". They truly are nothing like what you see online. The tennis courts have not been resurfaced in years and you can't even play on them. The so called "ocean view" room which you pay additional was an obstructed view really overlooking the valet and front of the hotel. I went to the front desk to ask if they really considered this "ocean view" to which they replied yes. Technically the only true ocean view rooms are to the back side of the hotel but they overcharge for the remainder of the rooms. We had breakfast in the hotel dining area which was also used as a storage room for dishes, cups, etc. To be honest I'm quite shocked at the condition of this facility and how poorly it was run. Would definitely not recommend staying here. Overall loved Marco Island.

  • Stayed July 2015, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had an awesome time with my wife from 7/21 - 7/26, very nice classy hotel with great features, location and views. From the lobby to our room, everything was nice and clean, the staff very friendly, Bill at the valet, Steve at the front desk, Gary the bellman, all great people. The housekeeping appeared to work hard to make sure the place is clean and comfortable. Marco Island is a great destination and the Hilton just makes it even more special. My wife loved the island music playing in the background as we ate and drank in the screened porch watching the waves and setting sun, just a great relaxing atmosphere all around. The sunsets from the beach are breathtaking. Can't comment on the spa, as we didn't have a chance to enjoy it, we were too busy enjoying the beach. We would recommend taking the scenic dolphin trip out to Cape Romano and dinner at Divinci's across the street. When I think of a Hilton, this is what I envision, we would definitely stay here again....

Room Tip: Higher floors have a better view of the water....
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  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pineville, Kentucky
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great Place to stay! First time at Marco Island. Great pool and Beach is wonderful. Rooms excellent. We have gulf front suite that is located at the front end of the hotel. Easy access to elevator that leads straight out to beach and pool. Rooms are clean and staff is very nice. Will return again in the future.

Stayed July 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everything was great except maybe a little too many kids. But that didn't take away from our overall stay. Room was perfect. Pay extra for the Gulf view, and ask for as high a floor as possible. Everything was clean, beautifully maintained, and every staff member we encountered, from the valet to the maid, we very friendly and helpful. The room below us had their own radio blasting. When I called to complain the manager came right up, heard for himself, and put a stop to it in no time.

Right off the beach too. My wife had the $75 spa treatment and loved it. And I'm not sure what kind of glass the balcony door is made of, but it shut out the sounds of the pool below perfectly (not that it was annoying, just lots of people having fun)!

Room Tip: Gulfview, above the 5th floor if possible.
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  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sunrise, Florida
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived we were treated with class ! All of the girls at the front desk are amazing! They attend to every detail with professional service and a great attitude! Bud at the pool is always friendly and very helpful ; and the housekeeping staff does an awesome job! The entire restaurant staff was attentive and the food and service were perfect! I cannot wait to come back!!!

Room Tip: We stayed on the first floor and it was so convenient! We loved not having to.use the elevator.
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  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new hampshire
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We will never understand why this hotel is not ranked #1 on Marco Island. Obviously, most people do not take the time to post a review. If they did, you would have close to 100% satisfaction! with very few people unsatisfied.
We have stayed at this hotel many times over a lot of years, and find that it always exceeds our expectations in every way possible. We tend to stay at the hotel for all of our dining, and find a very pleasant experience for both breakfast and dinner. The rooms are always spotless and very well maintained. Housekeeping is the very best! Staff is always smiling and extremely accommodating.
We would have a very difficult time posting a complaint about anything. We arrive with very high expectations and leave 100% satisfied.
You would love this fabulous vacation spot. If you have never been here, you must try it.

Room Tip: High floor
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Marco Island Beach Resort

Address: 560 S. Collier Blvd., Marco Island, FL 34145
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Marco Island
#4 On the Beach Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
#4 Luxury Hotel in Marco Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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