We are a group of 12 women who get together 3 days a week at Mackel Park for an early AM exercise class. Once a month or so we all enjoy a breakfast "out" after our class. We planned this occasion today, (1/25/12), to meet after class at the Red Rooster. Prior to this date, one of the ladies called ahead to make sure we could get a large table, and another personally stopped in to secure the reservation. They were both told it wouldn't be a problem. Upon arrival for our 9:00 reservation, there was not a table to be had and we were told we would be accomodated in about 10 minutes. We waited outside. After 10 minutes one of our group went back in to check on our situation. The owner(?) came outside to speak with us. She was not very nice or accomodating. We were told at that time that "they do not take reservations", even though we were not told that when the reservation was made. She asked us what we wanted her to tell all the walk in traffic she was dealing with. (Not really our problem, as we knew with 12 women it would be impossible to accomodate us, thus the reservation). We explained that we DID make a reservation which was accepted, and although we certainly didn't expect special service, we ARE locals who support the restaurant all year when the snow birds are long gone. This did not matter to her...she could do nothing about it and that was that. Her attitude was surly and unaccomodating to say the least. So, with that being said, we have had other breakfasts there, and the food is good, but we will NEVER go back as a group or alone with our families. We were misled and treated poorly on top of it.
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