My family and I were very excited to stay at the West Palm Beach Ritz Carlton. Upon arrival, it was as expected... beautiful property and helpful staff. We were not able to spend much time that night at the hotel because we had other plans, but when we did arrive back at our room that night, we were confronted with the ever so annoying whine of the elevator as we attempted to sleep. It wasn't the people coming off on our floor, but every time it was moving floor to floor it whined so loud that it kept me up most of the night! Absolutely miserable! It is what it is though... I had intentions of enjoying the pool and beach area with my family the next day, so I was looking forward to it. Arriving at the pool about 1030am, it was packed with people from a local law firm, each with their own water bottles (not filled with water, mind you), at the kids pool (kids are not allowed at the quiet pool). The attendants rushed to help them set up their chairs, but completely ignored us taking our own towels from their booths to find chairs. Everyone was smoking cigarettes one after another, completely ignorant of everyone else that might be TRYING to use the pool, including kids! There were plenty of chairs not being used, but apparently everyone had put towels on nearly EVERY chair so they could save them for later in the day. We approached a pool attendant to ask about the smoking since it was bothering the kids, and they said that they allow it, and that we would have to move. Where else would you have liked me to move? They had taken over the ENTIRE pool area. We attempted to relax for about an hour, asking for menus and such because we were hungry. After about an hour of not one attempt to help us, we decided it wasn't worth it, so we packed up and left for home by 12:30. I will probably not return to this property.
- Also Known As:
- The Ritz-Carlton, Palm Beach Hotel
- The Ritz-Carlton, Palm Beach Hotel Manalapan
- Ritz Carlton Manalapan
- Ritz Manalapan
- Ritz-Carlton Manalapan
- Ritz Carlton Palm Beach
- Ritz Carlton Florida
- Manalapan Ritz
- Manalapan Ritz-Carlton
- The Ritz-Carlton, Palm Beach Florida/Manalapan
- Official Description (provided by the hotel):
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After a $130 million transformation, The Ritz-Carlton, Palm Beach embraces barefoot elegance, as an inviting oceanfront resort nestled on seven waterfront acres. The Forbes Five Star and AAA Five Diamond hotel is recognized for personalized service, exquisite accommodations and as the destination of choice for those looking for memory making experiences. The oceanfront Terrace and Stir Bar have created a magnet to the firepit - glowing at night, it's the gathering spot to enjoy sushi, dazzling desserts, and creative cocktails. While visiting the resort, guests can enjoy several distinctive dining options. Temple Orange is open for all three meals and is a refreshingly modern choice for seasonal cuisine - sit indoors or dine al fresco; Angle is a contemporary, American supper club featuring locally-grown ingredients and harvested South Florida specialties, line-caught fish, Creekstone Farms all natural, prime beef, craft beers and award winning wine wall. Breeze, the only oceanfront burger bar in the Palm Beaches features gourmet burgers, seaside salads, light bites and tropical drinks. Oceanfront Cabana dining is a sublime dining experience beachside for couples or families. Discover Eau Spa, a glamorous 42,000 square foot retreat that allows guests to engage in magical spa experiences with a variety of sensational beauty treatments and surprising touches throughout. The Self-Centered Garden invites you to lose yourself within the open-air sanctuary--relax on swing chairs while trailing your feet in a pool of shallow water. Twelve of the 19 Spa Villas offer a private escape in the peacefulness of natural surroundings with lavish garden enclaves. Ritz Kids programs are known around the world, but here the Under-the-Sea themed "AquaNuts" sets the tone for the younger set. The teens program called Coast embraces a "state of mind" - meaning nothing too organized. All suites at the resort face directly at the ocean from every square foot - including the oversized soaking tubs - nice view! This resort features private balconies for all guest rooms. Lanai Terrace Rooms and Suites offer "private cabana cachet" with the guestroom experience with quick access to pools and beach. The Ritz-Carlton Club Level is exclusively accessible - a lounge features five culinary presentations. Watersports lovers can expect to find all their favorite activities and tennis fans have their choice of three tennis courts with a pro on-site.
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