We have been staying here for more than 12 years and just completed a 9 day stay and I must say things are getting back to the way they used to be. They recently made a complete management and personnel change and that was long over due. Perception of an establishment starts at the front desk and for the last few years the people they had there were not pleasant to deal with. They more than likely lost more customers than they brought in. We were concidering going else where but we love the location and the beach. When you come to the office now you get a welcome to the Shoreline. ( I haven't heard that for a while)
All the rooms have been up dated and they look pretty good. All the staff they have now are pleasant and will take the time to talk to you. Any concerns that you bring up are addressed in short order. There was a group in the pool in their early twenties and they put a glass beer bottle on the edge of the pool. ( THIS IS A NO NO) The manager came out of the office, greeted them,picked up the beer and poured it into a cup and threw the bottle in the garbage can. The issue was addressed without making a big deal out of it. It was handled in a prfessional manner and it never happened again. ( A pure class act by the manager) So all of you that used to come and were turned off by the previous bad management and stopped coming should give the Shoreline another try. I am sure you will be pleasantly surprised by the changes that they have made.
- Official Description (provided by the hotel):
- Magnificent white sand beaches engulf Shoreline Island Resort, located between Clearwater Beach and St. Petersburg Beach. This family owned resort has blended many of the comfortable conveniences with leisure and recreational amenities you expect from a luxury resort. ... more less
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- Also Known As:
- Shoreline Island Resort Motel Madeira Beach Hotel Madeira Beach
- Shoreline Island Madeira Beach
- Shoreline Island Hotel Madeira Beach
- Shoreline Island Resort Madeira Beach, Florida