Customer service is NOT a priority at this property. Check in and Check out seem to produce extreme anxiety in the reception staff person. . We tried to get our key or at least check in at 3:40 but we were told that such requests just could not be processed and there were about one hundred reasons for that and all "reasons" were delivered in a "I can't believe you are asking this" tone of voice. We were the only ones in the office at the time. What a way to start a vacation! The same thing happened when we asked to check out an hour late. The excuses why that was completely impossible all focused on the cleaning staff who apparently needed four hours between check out and check in to clean the rooms. ( There must have been much more extensive cleaning between stays than during given the limited clean up performed during our visit) Of course, not one person was cleaning the rooms when we checked out. The room and location were fine although sort of expensive for rental that had seen better days. Try other places first so if you end up here, you will know you tried to do better.
- Official Description (provided by the hotel):
- Let your senses be your guide at Silver Sands Gulf Beach Resort on Longboat Key. From the moment you arrive at this Gulf front condominium complex, you will be in sensory overload. The aroma of tropical flora and warm salty air surround you on Longboat Key - this bouquet of scents will have you returning to this beautiful destination again and again. Are you in need of some relaxation? Why not take a walk along our private beach and take a dip in the warm waters of the Gulf of Mexico. We have the most beautiful sunsets to offer here on Florida's Southwest coast - we invite you to relax in a complimentary lounge chair at the beach as the sun sets in her many array of colors.Our on-site amenities are plentiful and include a heated, Gulf front swimming pool, putting green and shuffleboard courts, private beach access, BBQ area, and on-site office. Choose from our various unit styles that include: hotel rooms, one- and two-bedroom units with an assortment of views to choose from including garden, pool/Gulf front and Gulf front views. All units come equipped with a full-size kitchen or kitchenette, complimentary Wi-Fi Internet access and daily maid service. We invite you to book your Silver Sands vacation and create memories that will last a lifetime. ... more less
- Reservation Options:
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- Also Known As:
- Silver Sands Gulf Beach Hotel Longboat Key