One would think if injuries were received from a glass shower door that shattered on someone as they were in the shower causing lacerations to a guest during their stay in a rented condo, that a courtesy phone call would have been placed by management to follow up. Well I can tell you....a phone call has not been received. This event dampered a lovely week. I am just thankful that my 11 year old niece, 13 year old son or my mother were not in the shower at the time. So, I leave my vacation with a bunch of nicks and scrapes and two lacerations to know fault of my own. How could this have happened? I have purposefully not commented on my experience as I wanted to see if a call would be placed. I was asked to complete an incident report and told to have a nice day on the day of departure. Really....not an I'm sorry that this happened to you. Please know that in some cases an apology goes a long way. I am curious if they have made mention of this incident to the owner of the unit.
- Official Description (provided by the hotel):
- Guests enjoy beach resort amenities and beautifully appointed condominium vacation homes. A lush tropical setting directly on the turquoise Gulf of Mexico. Spacious two bedroom, two bath accommodations with great kitchens and porches and patios. Extraordinary white powder sand beach. Huge heated gulf view pool. Championship tennis courts. Natural beauty, serenity and a staff that "goes the extra mile." An island favorite! ... more less
- Also Known As:
- Casa Del Mar Beach Hotel Longboat Key