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“Great Customer Service!!!” 5 of 5 stars
Review of Cannons Marina

Cannons Marina
6040 Gulf of Mexico Drive, Longboat Key, FL 34228
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Type: Gear rentals, Outdoor Activities
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Attraction details
Owner description: Cannons Marina is located on Longboat Key, a beautiful barrier island just off of Sarasota and Anna Maria. We have the area's best boat rentals, water skis and tubes for your day on the water. It's super fun and seriously easy to rent a boat by the day, week or month.Here at Cannons Marina, our mantra is simple: We’re passionate boating people! When you buy a boat or rent a boat from us, you’re dealing with an award-winning boat dealer who wants you to have the best and safest boating experience. We have impressive line-up of new boats for sale and used boats for sale, including Grady-White fishing boats, Jupiter Boats, Scout Boats, SouthWind Deck and Hybrid Deck Boats and Yamaha Motors. We also offer used boats, used yachts and yacht broker services. And if you are looking for a boat rental - we have the area’s nicest fleet of boat rentals for you and your family.
Longboat Key, Florida
12 reviews 12 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great Customer Service!!!”
5 of 5 stars Reviewed August 4, 2014

You cannot find better customer service anywhere! Visit Cannon's Marina they are the best! They care about their customer and it shows! Keep up the good work!!!

Visited July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Lakeland, Florida
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Best Customer Service”
5 of 5 stars Reviewed June 17, 2014 credit card Amex Card Member Review

I have been a customer of Cannon's Marina for several years. As a life long boat owner, I have dealt with several marinas and dealers. Cannons is by far the best at service, sales, and customer service in general. Highly recommended.

Visited June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
“Good people”
5 of 5 stars Reviewed March 30, 2014

Rented a boat for a week an the weather was such that we couldn't use it and the water so rough we couldn't return it.
April not only sent someone to pick up the boat but refunded our payment.
These people know how to un a business and we'll definitley rent from them in the future.

Lake Forest

Visited March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, Ohio
3 reviews 3 reviews
“Great Boat Rental on Longboat Key”
4 of 5 stars Reviewed November 23, 2013

We had the opportunity to rent a boat here twice this past week, and had a great experience each time. The service was good across the board. April did a nice job checking us in, provided instructions on the map, and suggested some nice spots where you could take the boat for lunch. The boats were both in very good condition, the the price for the experience seemed appropriate as well. We look forward to returning again next year.

Visited November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Top Contributor
146 reviews 146 reviews
11 attraction reviews
Reviews in 53 cities Reviews in 53 cities
110 helpful votes 110 helpful votes
“Great boats, almost perfect service”
4 of 5 stars Reviewed August 20, 2013

I want to start by saying that we have been renting boats here for the past 2 years with a friend who sets it all up and we come along as guests of his. Yesterday, we rented without our friend and went out on our own, so, you could say this is our first true rental.

The service at the desk was awesome, the young lady was professional and very informative and friendly. The boat was nice! ( we originally booked the 20 ft deck boat, but received the 24 ft deck boat to the smaller one needing some service. It was a nice upgrade.

The dock assistant was less than professional, however. He was young, grumpy and seemed to really hate his job, or even worse- the customers.

The day on the water was amazing. Towards the end of our trip we saw a storm on the horizon and decided to head back to the marina. We pulled in just in time to hand our boat off to the same "friendly" dock assistant. As we pulled in I was trying to joke with him saying that we just made it time for the monsoon, and he wasn't amused. He grumbled something like "I wasn't worried about you guys, I was just worried about my boat". WOW. How do you respond to that?

Any ways, we unloaded the boat, paid for the gas and were unable to leave due to the strong wind, heavy rain and lightning. We were invited in by the store staff to wait out the rain and made some fun conversation with a few employees...once the rain let up we left for home.

All in all it was a great experience. Too bad one bad apple had to leave us with such a nasty impression. We will be back, we will just try to avoid Mr. Sunshine, I guess...

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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