I called this motel a few days before a 3 night stay. I had to cancel my first night stay so I called the motel 2 days before and talked to girl and cancelled my first night, she said you're all set and hung up! When I arrived they had told me that I had been charged for a NO Show for the night before. I explained that I had actually called and cancelled and thats when the attitude came out. Difficult unintelligent abrasive women were not giving me a chance to explain, and had no interest in working out the situation with me. The check in process was painful and slow and dealing with these people was infuriating beyond belief. I got charged for a room I never stayed in and they thought they were justified because whoever told me it was cancelled was not coming forward and being honest. As far as Im concerned this motel stole 70 plus dollars from me and now its in dispute with my bank and will be resolved painfully by the authorities, and not a helpful, well run hotel. Do Not Stay Here go across the Street to the Holiday Inn. Pathetic unprofessional unintelligent managers and staff. 100 thumbs down. Oy Yeah don't expect any help from the manager Shirl she was the most stubborn unprofessional Ive ever dealt with. Not worth saving money when you end up getting screwed.
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- Also Known As:
- Live Oak Econo Lodge