I have stayed at this hotel 3 times, the first time was ok, the second time the Hotel was under construction and failed to let guests know, the internet service they claimed to have was horrible and my last stay was a nightmare.
Upon checking in my wife had to do some work, so we went to the room and sure enough the internet was down, we spent our vacation time back and forth dealing with the front desk while they were "rebooting" and "rebooting" again. Finally they said they called Comcast to fix the issue and the internet was up and down for our entire stay.
I witnessed the owner of the hotel come out to the pool on our second day and scream at someone’s child that was diving into the deep end of the pool, all in front of the child's parents, I was mortified for the parents, but if that was my child I would have done a lot more than the child’s parents did. The owner quickly realized how many people were at the pool and apologized for screaming, but tried to justify his yelling by saying they have no diving at the pool and pointed at a sign on the wall.
My nightmare started on a night when this small hotel that had no business hosting a wedding closed the pool and lobby to all guests inconveniencing everyone staying in the hotel. My wife and I choose to leave knowing it was just going to get worse for all the guests that night. We went into town and arrived back after the wedding was over to find no parking because of the wedding, I was met by a "security guard" that asked for the keys to my car and offered to park my car which I refused. He then raised his voice to me and I was appalled, when I objected to the way he spoke to me he threatened to fight me, raising his fists...the situation was defused by family members of the owner of the hotel that pretty much run daily operations.
I was then told to park across the street in a dark unlit parking lot and that it was ok because the owner of the hotel just purchased the lot. As I drove my car to the lot I noticed a sign that said illegal cars will be towed. I hesitated to enter the lot and as I did I was accosted by some crazy man that came out of the hotel next to the lot telling me to turn off my headlights, he then told me that if I park there my car wouldn't be there in the morning.
I drove back to the hotel and one of the owners family members moved their car so I was able to park, the owner then tried to pacify my wife and I by asking us to have drinks with him and after saying no 4-5 times I finally gave in...The owner was telling me how he wanted more weddings and was building up the place, building a spa and purchased the hotels across the street, even showing my wife and I drawings of the new additions. I really could care less as I was on vacation and it was 12:30-1am.
As per the owner they are trying to bring more weddings into the hotel and inconvenience the guests that stay at the hotel further, all they seem to care about is the revenue they are making on a one shot wedding rather than repeat customers...
I am planning another trip to the area, but I won't go back to this place...I will say this the view is good and the rooms are clean...other than that they really don't care about the guests
....Take your chances at this hotel, they could be doing construction, having a wedding or private party and forget reliable internet service that won't happen...for the money they charge they should be more concerned with the guests ….
choose a room facing the ocean
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.