We recently stayed at the Villa Caprice for our wedding weekend from March 2-5. One of my bridesmaids and I looked at rooms prior to booking because of the bad reviews on tripadvisor. The rooms we were shown were fantastic! We each booked a one bedroom next to each other on the bottom floor (Rooms 19 & 20). When I arrived, I was advised that I would be on the top floor instead, directly over the room I had originally booked. The door was broken and one of the windows in the living room was cracked. The curtains were falling down, there was mold on the walls around the air conditioner and the room was nothing like what I saw when first checking out the place.
I asked for another room and was told that there were none available. I needed a bottom floor room as there are no elevators in the building and my maid of honor fell and broke her hip a month before our arrival. She could not go up the stairs to help get me ready. We thought we had the problem solved as my bridesmaids room was supposed to be on the bottom floor.
She was checking in very late, after my rehearsal dinner. As I was leaving for the rehearsal dinner, I noticed two men in the room she was supposed to be in. I went to the Manager's office and found out the room had been double booked and there were no other rooms available for the entire weekend. An efficiency was available for the night only and she and her family would have had to check out prior to noon, which would not work when my wedding was at 3pm. Instead, her family stayed with me and slept in my bed while I slept on the very lumpy couch on my pre-wedding night. Needless to say, my maid of honor could not be with us while I was getting ready due to her broken hip and inability to get to the second floor.
While I was getting ready, my bridesmaids son cut himself on the broken glass in the window. He also took a shower prior to me to wash all the sand off from the beach and the tub took 3 hours to drain. I couldn't have the maids come in to clean because of getting ready for the wedding and then found there was no maid service on Sundays. All in all, a very poor experience for what was supposed to be the greatest weekend of my life.
- Also Known As:
- Villa Caprice Hotel Lauderdale By The Sea
- Villa Caprice Hotel
- Villa Caprice Lauderdale By The Sea
- Villa Caprice Lauderdale By The Sea, Florida
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