we arrived to a dirt y room had to have housekeeper come sweep and wash floors, it was gross then we saw bugs, they were every where, the 3 different people i spoke to had different stories, they moved us to another room bugs there to, plus no hot water in shower. it was the grossest place i ever seen we left after two horrible nights, management LIES big time this place is not fit for animals, should be shut down. Nasty place nasty staff

I can't tell you how the stay was at this hotel, because making the reservation was such a nightmare that we cancelled our reservation. We made a two reservations on the hotel's web page for January 2008, one for 2 night stay before our cruise and one for 1 night stay after our cruise. The following morning, we were awakened at 6:30am by an agent from the hotel. She was really rude about telling us this hotel has a 2 night minimum stay. Their web page says: "Deposit Policy: We require a 1 night deposit for a 1 to 5 night stay", yet they insisted they have a 2 night minumum stay (?). This doesn't make sense. The web page says nothing about a 2 night minimum stay. It did not block the reservation when I reserved only 1 night. When questioned about it, the agent's response was "well, they need to change it on the web sight". That's the hotel's problem, not ours. Yet, they've now made it our problem. We cancelled both reservations. Now we are sitting here wondering if they are going to charge us the $25 cancellation fee. This hotel really needs to work on their people skills. Signed, An extremely unhappy would-be customer. :(

This place is located in a beautiful place, but the Inn itself is horrendous. They have bad service, they lie and are lazy. From the minute we arrived there we had issues. Our lights were not working so I had to call the front desk to fix them but all she did was take out the burnt out light bulbs and never brought us new ones. We have NEVER gotten the right amount of towels and we always had to go get new ones on our own (not to mention they had nasty yellow stains on them every time). They offer free internet that NEVER worked so if you go there, don’t depend on it. My big issue was with the hold they put on my credit card that they did not take off. I called once and got very rude service and she told me it’s going to take 2 days to be taken off. In 2 days I called again and then I was told 4 days because she said she spoke to my credit card company. I called my company just to find out they lied and never called them. I called the Inn back and the woman now said she couldn’t call them because they didn’t have the credit card companies number therefore she lied to me again. I asked to speak to a manager and of course there nowhere to be found and will call me back (not expecting a call back). I then had to go through hassle of trying to get the hold off myself for almost a thousand dollars. Don’t stay there if you want to have a pleasant stay without any hassle afterwards.

My husband and I recently took a trip alone without the kids and this is where we picked to stay. We wanted a quiet vacation. This inn fit perfectly into our plan. There was never more than 6 other people on the beach with us. This inn is in need of repairs but we saw quite a bit of work being done. We were upgraded to an oceanfront suite and was not charged for the upgrade. If you are looking for the most modern of accomidations, you will not enjoy this inn. This area is very quiet and there was not much going on around us. There are great restuarants right down the beach especially the Aruba Grill. The best thing about it is it's location right on the beach.