My wife and I were celebrating our anniversary. I found PL website that looked great and told my wife let try something exciting. But the resort looks nothing like the website, and I can tell why there are no pictures of the Studio Condo Lakeside rooms for a reason. Our room we had to find with a map because "we didn't get a tour" of the resort, the room wasn't nice, a very old TV, VHS was the first thing I notice. We checked the rest of the room as we walked around the our feet where black from dirt from the tile floors. The grounds where not well kept and needed some upkeep. A very bad start to what I wanted to be great trip. The staff was very excited to talk to us before we gave them our credit card, but when went immediately went to talk to them about shorting our stay they said they could not do anything. They said we needed to talk to the General Manager Stephanie Gibson. After many try’s even by email "NO responses". We spent our anniversary in an expensive filthy outdated room and didn’t use the grounds but for one hour. We went home early dissatisfied.
DON'T sign anything till you get a tour of room and grounds.
We will never go back!! "Nightmare"
- Official Description (provided by the hotel):
- Hotel, Resort & Spa...We have over 100 hotel rooms; many of them are situated poolside, an upscale restaurant, a rocking nightclub, our Key West Bar at poolside, a fitness center with a gym. a day spa & a boutique featuring the hottest in clubwear, an RV park, tennis, sand volleyball, water volleyball, hot tubs, a heated conversation pool and huge all-season pool. ... more less
- Also Known As:
- Paradise Lakes Hotel Land o Lakes
- Paradise Lakes Resort Florida/Land O Lakes