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“Great place to stay!! We will be back!!” 5 of 5 stars
Review of Crestwood Suites Lakeland

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Crestwood Suites Lakeland
2.5 of 5 Hotel   |   4360 Lakeland Park Drive, Lakeland, FL 33809   |  
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Ranked #6 of 32 Hotels in Lakeland
Certificate of Excellence
Seffner, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay!! We will be back!!”
5 of 5 stars Reviewed October 8, 2013

I can't say enough great things about our stay at this hotel! My Dad was in the hospital close by or a few weeks. My family stayed at this hotel to be close by. The staff at the hotel was so wonderful! The rooms are very nice. We stayed in the room with 2 beds and a large sectional sofa. It was very comfortable for watching the flat screen TV. Beds are very comfortable and the kitchen area in the room are very nice. The breakast each morning was very good. Although we did not use the pool, it was very inviting. There are restautants close by within walking distance even. Cracker Barrell is right across the street. The price for this room was great! I would recommend this hotel for anyone staying in the area.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, October 14, 2013
Dear Vicki B, thank you for taking the time to write a Trip Advisor review about our property. We appreciate your kind words towards our team. We strive to provide the friendliest service in the industry and it is great to have someone acknowledge their genuine interest in helping our guest. I am glad you enjoyed your Double Suite, with two beds and a large sectional that pulls out into a bed. This suite is one of our most popular rooms. Our Hot Breakfast with eggs and bacon/sausage has also become very popular among our guests, we are happy you were able to enjoy it.

We hope to see you and your family again at the hotel.

Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
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English first
Venice, Florida
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 16, 2013

My husband and I stayed in a two bedroom suite at this hotel in September. The staff was nice and friendly, the room was clean and bigger than hoped for. It was quiet and I actually slept (which is hard for me to do while traveling). This hotel is close to the interstate and to restaurants, etc. There was a free breakfast too which was plenty of food to make anyone happy. There was no way I was going to beat this price anywhere else. I do plan on staying here again.

Room Tip: Rooms on the other side of the pool would be quieter.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, September 17, 2013
Dear guest, thank you very much for posting a review about our property on Trip Advisor. We are happy to know you and your husband enjoyed your stay and we exceeded your expectations. All of our rooms have Dremium Pillowtop Beds; I am glad you were able to enjoy it and had a good night sleep. Thank you for acknowledging the friendliness of our staff, our FREE HOT Breakfast and great location.

We look forward to having you stay with us again next time you are in Lakeland!

Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athlone, Ireland
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 11, 2013

First night in Florida, enroute to St. Petersburg with family, stayed here after a 10 hour flight into Orlando. Room was pretty standard, beds were comfortable. Staff very nice and friendly. Breakfast was good, my kids had never seen a waffle maker before, were super excited. Spent a few pleasant hours in the pool.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, September 12, 2013
Dear Guest, thank you for taking the time to write a review about our property on Trip Advisor. We are delighted to know you and your family had a great time while staying at our hotel. We are glad to know your kids were super excited with our waffle maker, and that your family enjoyed our free Hot Breakfast with Eggs and Bacon/Sausage and much more. We hope to see you again on your way back, so you can enjoy a couple of more hours at our large heated swimming pool.

We look forward to having you stay with us again!

Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 2, 2013

We stayed at Crestwood Suites for a quick overnight trip this past weekend. My first impression of the interior was that it was quite bright & clean. There was complimentary coffee in the lobby which was a perk to my husband. Our room was just as described online. It was clean & comfortable. The complimentary breakfast had quite a good selection including eggs, bacon, biscuits with gravy, cereal, bagels, yogurt, & make your own waffles. The breakfast room is quite small but the hotel staff were very attentive. Nothing ever ran out. We will keep this hotel in our minds for future trips.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, September 4, 2013
Dear Guest, thank you very much for taking the time to post a review on Trip Advisor about our property. Thank you for complimenting our attentive staff, specially our breakfast attendants. They enjoy serving all of our guests while making them feel at home. We are glad you enjoyed our HOT Breakfast with Belgium Waffles, Eggs and Bacon/Sausage. Thank you for keeping us in mind for your future trips.


We look forward to having you stay with us again.

Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evergreen, AL
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 14, 2013

We were visiting friends and family and needed a space for a few days. This hotel was rated well on TripAdvisor and the price was competitive, so I decided to give it a try. The staff at the front desk was friendly and helpful. Because it is an extended stay facility, there was little offer to assist with linens, towels, etc., but the front desk was pleasant to deal with concerning these things. The hallways and rooms were a little dark and lacking in color, but if you like that, you will like this hotel. The complimentary breakfast menu was fairly good, but after a few days it was comforting to cross the road and have breakfast at Cracker Barrel. Also, the room where breakfast is served was usually crowded. We don't mind bagging our own trash, but it would help if extra trash bags were provided and there was a receptacle somewhere on the floor to place garbage. I don't like the idea of placing garbage bags outside the door and it is not a pleasant sight going down the hall. I am not accustomed to staying at extended stay hotels, so this may just be typical. The exercise room needed towels and a cleaner to use on exercise machine. There were sweat drop stains on the treadmill. The bed was rather firm, but the room was adequate and relatively comfortable. I may stay there again when in Lakeland, but will probably check other hotels when I travel there again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 27, 2013
Dear Guest, thank you for taking the time to post a review on Trip Advisor about our property. We are glad to know you found our property to be convenient and adequate.
Thank you for acknowledging or friendly and helpful staff. We are an extended stay hotel and since we do not offer housekeeping services on a daily basis it is imperative to have a front desk staff that is helpful, friendly and available 24 hours a day and who can help our guests with any needs they may have. Our Complimentary Hot Breakfast is very popular with our guests, in addition to offering a variety of items on our buffet, we are indeed very lucky to have both the Cracker Barrel and the Applebee’s within walking distance of our hotel.

We appreciate your feedback and have taken the initiative to improve our operations based on some of the points you brought up on your post. Please, contact me directly next time you are in need of a room in the Lakeland area.

We look forward to having you stay with us again.

Thank you,

Yobeska
(863) 904-2050
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 7, 2013

We needed a place to stay on our way back to the Tampa Airport. There were several hotels to choose from and we checked on a couple of the name brands but they were more expensive. We found Crestwood Suites and were extremely happy that we did. The rooms are nice, spacious, clean and have a kitchen complete with dishes etc. It even had a full size refrigerator/freezer which was great since we went out for ice cream and brought it back with us. They have a large living room area with a comfortable sectional sofa. The breakfast was very impressive with a great selection of hot and cold items. The staff was very helpful and friendly. Best of all, the rate was very reasonable--the lowest rate in town. We really felt like we had hit the jackpot. We had just stayed in a hotel in St. Augustine which was more expensive and the room wasn't very nice or clean. I highly recommend staying at the Crestwood Suites the next time you are in Lakeland.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 28, 2013
Dear guest, thank you very much for posting a review on Trip Advisor about our property. It is very significant for us to have a Trip Advisor Senior Contributor give us such a positive feedback. We are also very glad you found us and decided to stay with us. Thank you for complimenting our spacious clean rooms and our great breakfast selection. We do feel we are the BEST VALUE in town, offering full kitchens in all the rooms, as well as an outdoor heated pool, a fitness center, a laundry room and a business center.


Please, stay with us again next time you are in the area.


Thank you,

Yobeska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 5, 2013

Let start by saying I travel for business throughout Florida and I have never written a review before, but my experience at the Lakeland Crestwood Suites wanted me to let others know of this gem in Central Florida. My experience started with a warm and friendly greeting from Leticia Albarron the hotel manager upon arrival, while the rest of the hotel staff make you feel like they are glad you are staying at the Crestwood Suites.You look around and notice how clean it is everywhere from the lobby to the pool to the elevator( you can almost see your reflection in the stainless steel doors). My room was immaculate and very spacious, with a very clean kitchenette and refrigerator. The bathroom is large, clean and has a great shower. The breakfast area is clean and the breakfast allows you to choose from a great variety of items( warm and cold).I appluad the general manager and manager for setting the example to the rest of their staff on how to treat their guests warmly,politely and respectfully no matter the situation. This will be my choice to stay anytime I'm in the Lakeland area or on the outskirts of Disney.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 28, 2013
Dear Guests, thank you very much for taking the time to write your very first review on Trip Advisor and for it to be about our property. Your words are very kind and we are all very proud to have you acknowledge the cleanliness of our hotel and the friendliness of our staff. We pride ourselves in making sure our guests feel welcome from the moment they drive in to the property by offering a great curb appeal and we are very happy to know we were able to accomplish this during your stay.

Thank you for making us your hotel of choice when staying in the area.

We look forward to have you stay with us again!

Thank you,

Yobeska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crestwood Suites Lakeland

Address: 4360 Lakeland Park Drive, Lakeland, FL 33809
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Amenities:
Free Breakfast Kitchenette Wheelchair access
Hotel Style:
#2 Best Value Hotel in Lakeland
#5 Business Hotel in Lakeland
#8 Romantic Hotel in Lakeland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crestwood Suites Lakeland 2.5*
Number of rooms: 80
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Also Known As:
Crestwood Suites Lakeland Hotel Lakeland
Crestwood Hotel Lakeland

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