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“Great value for a really nice room” 5 of 5 stars
Review of Crestwood Suites Lakeland

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Crestwood Suites Lakeland
2.5 of 5 Hotel   |   4360 Lakeland Park Drive, Lakeland, FL 33809   |  
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Ranked #4 of 32 Hotels in Lakeland
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Great value for a really nice room”
5 of 5 stars Reviewed August 7, 2013

We needed a place to stay on our way back to the Tampa Airport. There were several hotels to choose from and we checked on a couple of the name brands but they were more expensive. We found Crestwood Suites and were extremely happy that we did. The rooms are nice, spacious, clean and have a kitchen complete with dishes etc. It even had a full size refrigerator/freezer which was great since we went out for ice cream and brought it back with us. They have a large living room area with a comfortable sectional sofa. The breakfast was very impressive with a great selection of hot and cold items. The staff was very helpful and friendly. Best of all, the rate was very reasonable--the lowest rate in town. We really felt like we had hit the jackpot. We had just stayed in a hotel in St. Augustine which was more expensive and the room wasn't very nice or clean. I highly recommend staying at the Crestwood Suites the next time you are in Lakeland.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 28, 2013
Dear guest, thank you very much for posting a review on Trip Advisor about our property. It is very significant for us to have a Trip Advisor Senior Contributor give us such a positive feedback. We are also very glad you found us and decided to stay with us. Thank you for complimenting our spacious clean rooms and our great breakfast selection. We do feel we are the BEST VALUE in town, offering full kitchens in all the rooms, as well as an outdoor heated pool, a fitness center, a laundry room and a business center.


Please, stay with us again next time you are in the area.


Thank you,

Yobeska
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146 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Orlando, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2013

Let start by saying I travel for business throughout Florida and I have never written a review before, but my experience at the Lakeland Crestwood Suites wanted me to let others know of this gem in Central Florida. My experience started with a warm and friendly greeting from Leticia Albarron the hotel manager upon arrival, while the rest of the hotel staff make you feel like they are glad you are staying at the Crestwood Suites.You look around and notice how clean it is everywhere from the lobby to the pool to the elevator( you can almost see your reflection in the stainless steel doors). My room was immaculate and very spacious, with a very clean kitchenette and refrigerator. The bathroom is large, clean and has a great shower. The breakfast area is clean and the breakfast allows you to choose from a great variety of items( warm and cold).I appluad the general manager and manager for setting the example to the rest of their staff on how to treat their guests warmly,politely and respectfully no matter the situation. This will be my choice to stay anytime I'm in the Lakeland area or on the outskirts of Disney.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 28, 2013
Dear Guests, thank you very much for taking the time to write your very first review on Trip Advisor and for it to be about our property. Your words are very kind and we are all very proud to have you acknowledge the cleanliness of our hotel and the friendliness of our staff. We pride ourselves in making sure our guests feel welcome from the moment they drive in to the property by offering a great curb appeal and we are very happy to know we were able to accomplish this during your stay.

Thank you for making us your hotel of choice when staying in the area.

We look forward to have you stay with us again!

Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fernandina Beach, Florida, United States
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 28, 2013

First, we loved this place. It is clean, the staff are outstanding and so helpful, the breakfast was terrific with lot's of non-meat choices and there was plenty on hand for all of us. You can make your own waffles. There was a kitchen in the room with dishes and pots and pans, a full size refrigerator and ice from the ice machine. We are vegetarians so our food choices are limited eating out. We brought all of the necessary food to cook and we packed sandwiches for Legoland. Second, the ride to Legoland was beautiful Florida like it used to be. Lot's of trees and water (we chose not to go the I-4 route, boring). We were on a family outing with 2 boys ages 12 and 8. Legoland was perfect for all of us, especally the Water Park. Do not go to Legoland without signing up for the Water Park. You will die from the heat and humidity here in Florida.
We really can't say enough about Crestwood Suites and want to make sure that if you are going to Legoland there is abosolutely, without a doubt, no better place to stay for the money. They were awesome. P.S. We lost our car key in the hotel room and were almost stranded until Michele came with our key in the lobby. She saved us a small fortune in locksmith charges.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 28, 2013
Dear Fawn A, thank you for posting a review on Trip Advisor about our property. We call the city of Lakeland it self “A Hidden Gem” and are honored for you to have called us that.

We appreciate you choosing to stay with us for your trip to Legoland. It is a spectacular view the one you get on the route you chose; it is FLORIDA at its finest! We are also very happy to know your family had many choices for breakfast with the variety of our Hot Breakfast Buffet. It is was our pleasure serving you and your family.

We look forward to having you stay with us again,


Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longwood, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

Our 12U baseball team stayed at this hotel for the weekend of July 12-14, 2013 and had a wonderful experience. The rooms were large, clean and each family truly enjoyed the kitchen and large L-shaped pull-out sofas and especially the laundry facilities. There was a hot breakfast of eggs, bacon, sausage, etc. each morning included in your stay. I spoke with the manager, Leticia, to tell her to let me know if any of the boys were being a pest, and she said she had no complaints. She gave us a great State Tournament rate, lower than the hotels around them with no kitchens. We were able to take over a portion of the pool area one evening for a team pool party and the boys had a great time. I highly recommend this hotel to anyone travelling in either a group or just as a family. Several restaurants are within walking distance making it easy to take a group of 36 people to dinner.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 27, 2013
Dear Guest, thank you very much for taking the time to post and let us know about your stay at the Crestwood Suites Lakeland on Trip Advisor. We enjoy having teams stay with us all the time. The three most popular amenities among teams are the sleeper sofas in our rooms, the full kitchens, and having a guest laundry. We are very happy your team was able to enjoy these amenities, our outdoor pool and specially our Hot Breakfast Buffet. It is our pleasure to accommodate our guest’s request as well as our team’s requests; we are glad the team was able to get together at the pool and had a great time.

We look forward to having you stay with us again!

Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2013

wow iv stayed many places throughout the years but never in a place like this ... it was amazing,the people who work here was so kind and this place was so clean,it was beautiful. the morning breakfast was like no other just great.You see i am ill and go away alot to a holistic center and need a retreat, i found it here,believe me you will to. sincerly lisa from long island

Room Tip: any room here will be great im sure
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 20, 2013
Dear Lisa,

Thank you for posting a review on Trip Advisor about our property. We are very pleased to know you have found our hotel to be a retreat. Thank you for acknowledging the cleanliness of the property and our friendly staff. Our Hot Breakfast with eggs and bacon/sausage seems to be very popular! We are glad you enjoyed it.

We are looking forward to having you stay with us again.


Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fruitland Park, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 8, 2013

We were attended a local conference and the Crestwood Suites was one of several recommended hotels. They had the best rate, so we decided to give them a try. The rate was so good, that we were not sure how the quality of the property would be. We couldn't believe our eyes when we arrived as the hotel was beautiful and very clean. The rooms were great, the staff very friendly and accommodating and the morning breakfast was equally first class. The staff greeted us as though they were glad to see us and appreciated our business. How refreshing it was to be treated in such a manner. We highly recommend this property to any one traveling in the Lakeland Florida area.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 20, 2013
Dear Guest,


Thank you for taking the time to write a review on Trip Advisor about our property. We are overjoyed to read your review. Our team at the Crestwood Suites Lakeland enjoys making each guest feel special and welcomed and your feedback confirms we are accomplishing our goal. Thank you for acknowledging the cleanliness of our property as that is a TOP priority for us.

We hope to see you next time you are in Lakeland!

Thank you,

Yobeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Coral, Florida
1 review
5 of 5 stars Reviewed July 1, 2013

My husband and I decided to get away to visit Fantasy of Flight for a night. We didn't make reservations. However, we did stop off exit 33 of I-4. We checked with Fairfield Inn, Days Inn, La Qunita, and Hampton Inn before we checked out Crestwood suites. All the others offered a price of $80 of more. I had expected Crestwood to be more because they looked outstanding on the outside and it was the weekend. They gave a great deal. I don't want to mention they price because it was really low. The ladies Alyssa and Latifah were the greatest. They told us about their thought of the Fantasy of Flight exhibit. I liked and trusted them because they were honest about their comments. You have to have guts to be honest.
I also have to say that the place must have been newly renovated because everything was perfect. There were no marks of the walls. The carpet looked well taken care of. The ONLY problem with the room was the set-up of the bathroom. In my opinion, (which doesn't count for anything) the toilet was too close to the wall that was holding the toilet paper dispensers. Thinking about it now, maybe I am just obese and that is the problem on my part. Thanks for reading this.
Sincerely,
Margie and Chris
I forgot to mention the free breakfast. It was really filling.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestwoodLakeland, General Manager at Crestwood Suites Lakeland, responded to this review, August 20, 2013
Dear MM,


Thank you for taking the time to write a review on Trip Advisor about our property. We are very happy you and your husband found our property. I hope you enjoyed your day at Fantasy of Flight. I enjoy visiting that attraction with my family.

We appreciate the recognition given to our front line team members. We are one of the newest hotels in the area and we work very hard to maintain our hotel looking great for our guests. We are glad you found everything to be PERFECT!

We hope to have you stay with us again next time you are in the area.

Thank you,

Yobeska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crestwood Suites Lakeland

Address: 4360 Lakeland Park Drive, Lakeland, FL 33809
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Lakeland
#3 Romantic Hotel in Lakeland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crestwood Suites Lakeland 2.5*
Number of rooms: 80
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Also Known As:
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Crestwood Hotel Lakeland

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