NOTE: I should preface this review by saying this: I am not a clean person. I have never had a problem with any hotel room I have stayed in. If you knew me, this review would be even more shocking.
I had only been here 10 minutes but that was enough time to compel me to write my first TA review. I booked this hotel (motel) for Sun N Fun.
Firstly, though I arrived at night, it wouldn't appear to be in that great of a location. If nothing else, the big security guard behind the front desk (wearing a big chrome badge so you knew he was legit), prominent signs informing you that you should deadbolt and latch your door closed, and that you park in their parking lot at your own risk, is not a good indicator.
Check in was quick and easy (though it was about 11pm). The lady behind the front desk was courteous and assigned me to a king non-smoking room on the first floor. The second I walked in I could hear what sounded like 6 loud people yelling at each other (casually, as if that was an appropriate volume to converse with someone 4 feet away from you) coming through the connected door loud and clear. I didn't even look at the room (other than noticing the floor was tiled and not carpeted...) before I called the front desk and asked for a new room.
There were no king rooms left, so she gave me a 2 Q room, also on the first floor. I walked in to this room (carpet this time) and was totally unimpressed. At first, I just saw it as being a little dingy. Then I turned the lights on. Every surface in the room was dirty. The floor was covered in threads and such, so it was clear it hadn't been vacuumed properly. The walls were stained and near the phone it looked like there were boogers on the wall. The paint was chipped and cracking. The top of the tv cabinet was dusty, as was the top of the ice bucket lid (that was particularly dusty).
There was also a marked lack of attention to detail. The lampshade on the desk was askew 45 degrees and all of them were crooked and loose. The drawer of the nightstand was crooked and didn't seat in the nightstand properly. There was a twist tie lying on top of the seat at the desk. The cover that goes over the bolt that attaches the toilet to the floor was missing. The piece of velcro that keeps your drapes closed was detached from the drape. The hair dryer and iron looked 30 years old. I am not even remotely OCD about these kind of things, but I suppose after being spoiled by luxury hotels suck as Holiday Inn Express (I am being sarcastic but I really do like their standards of quality) it just didn't meet par.
The bathroom was just gross. There were hairs on the toilet, the bathtub floor was filthy and grimy, the floor was chipped and stained, there was a vent in there covered in dust, there was a shower stool in there that looked like it had never been cleaned. I knew I was NOT going to use this bathroom.
Lastly, for this room, the bedding was awful. The bedspreads were both heavily stained, the fleece under them were covered in what looked like burn marks, and the top sheets and bottom sheets were both stained with what looked like grease (and one looked like someone wiped their butt on it). There were eyelashes on one of the beds. Worst of all, everything had a weird musky odor to it like old man cologne. It was clear they do not bleach anything.
I went back down to the front desk and explained that every surface in the room was filthy, and mentioned that I had read online (here in fact) that there were 'remodeled' rooms, and asked for one of those. She put me in another 2Q room, this time on the second floor and in a different building. She quietly apologized and sent me on my way.
This third (and as of this point, final) room was much better than the last. There were still a few attention to detail items, such as the door side of the door latch being loosely mounted, the nightstand was a little crooked, one of the lightbulbs in the desk lamp was missing, one of the picture frames above the bed was warped (though I do understand things like these are due to humidity) and the hairdryer and iron still looked 30 years old. Also, strangely, the Gideons bible was on top of the nightstand instead of inside it (perhaps housekeeping was praying to find a new job?) and there was a puzzle piece shimming the headboard to the wall.
However, as far as cleanliness, this was at least somewhere between 'place to bring a hooker' and 'place to stick the in-laws'. The bedspreads were different and, if they were dirty, didn't show it. The sheets were not stained, however I did find a burn hole in one and they still did not smell particularly clean (same as the last). There were far fewer stains on the walls, no boogers, and the bathroom floor wasn't too bad. The grid under the light fixture in the bathroom had a pretty decent amount of grime on it though, and the floor of the bathtub wasn't white, but it wasn't unusable. The carpeting looked clean as far as I could tell.
-Customer service was ok, the only thing earning their one star.
-The rooms are a roll of the die. I felt like I was in 3 different hotels (motels). But when they were bad, they were really,really bad.
-Though it was a weekend and there was a big event in town, the room was NOT worth the $120 they charged for the Saturday night, and the $70 they charged for Sunday night still felt high. If I had to pay for these hotel rooms out of my pocket (instead of expensing it) I wouldn't pay for than $50 or $55 a night.
- If you have an infant or a compromised immune system, I would probably stay away.
P.S Attached photos are of the 3rd room I ended up staying in. The mess is mine but the grime is theirs. Sadly I did not think about taking pictures of the second room, but you'll just have to trust me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.