First impression walking into the hotel was excellent; beautiful lobby, nice breakfast area, bar, and restaurant. The gym has cardio equipment as do most hotels but it also has dumbbells and a bench. They also have a nice pool. The majority of the staff was very friendly and helpful. The room was spacious and clean. The quality of the breakfast was very good and the service was excellent! The hotel is very quiet; even though, it’s next to a small airport. The location is a bit remote but there are restaurants, stores, IMAX Theater, etc… within 3 miles and downtown Lakeland is within 7 miles.
One of the most important things to me is a comfortable bed; unfortunately, that’s where this hotel fell short. The bed was okay but I could feel the springs like on low end beds and I had a couple of restless nights. I expected better from this hotel so I took off a star for this reason. My room had the two queen size beds and I was told that their king size beds are more comfortable but the hotel was sold out.