We booked this hotel based upon the pool. We were traveling to Lakeland to watch our son's spring training, and wanted a place with a nice pool for our teenage daughters. We had several issue throughout our stay, and about half were not properly addressed by the staff.
1. Hairdryer didn't work. They gave us a small one (said it was one of the staff's personal hairdryer), then sent the repair person to install a new one. The 2nd time I used it, the new one started smoking and quit working. We got the little hairdryer back for the remainder of our stay.
2. Outside lights on patio didn't work. The repair man came and fixed it when he fixed the hairdryer.
3. Carpeting was filthy...like so bad that my feet would turn black after I took a shower. Gross. The front desk said that they'd had baseball teams staying and hadn't had time to clean the carpets again. Yuck.
4. Ironing board and iron. They didn't have enough to go around when we first asked. The next day we got them, but the ironing board was a small dorm-size ironing board that one sets on a bed to iron.
5. Beds are very uncomfortable. Double sized, not queen sized.
6. We paid extra for a "deluxe" room by the pool. Our room was at the end of the building, mostly overlooking the parking lot.
What we liked: the pool, the location, the quaintness of the place
- Official Description (provided by the hotel):
- Sleep soundly on our new bedding, and look forward to free Bear Bites continental breakfast in the morning. You can also enjoy a hearty breakfast at the 24-hour IHOP on-site. During your downtime, read your free USA Today, work out in the fitness center or swim in the outdoor pool. Take advantage of other conveniences like free parking, guest laundry facilities and in-room microwaves and refrigerators. Handicapped-accessible rooms are available at our non-smoking Lakeland, FL, hotel, where kids 17 and under stay free with an adult. ... more less
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