The last few times we have been here we noticed the portions are getting smaller & smaller. We now have to ask for bread, if we ask for butter then plan on waiting quite a while until the bread is cold then only receive two small pads of butter for a loaf. If you order coffee or tea with dinner, expect not to have it refilled unless you ask several times & express you really need something to drink. When I asked for additional butter & cream, I was told that she thought they were out & the butter is in the freezer. Finally dinner arrives, still no refill on coffee, no butter for bread yet and although we asked for them not to skimp on the scallop potatoes portion like our previous visit, a plate of four scallops with a tablespoon size of chutney, and a quarter cup size of scalloped potatoes. Well guess what? After all of that, yes, my scallops were cold. The flavor was good, but I couldn't eat them as they were cold! Waitress did come over to ask how our meals were right as they were placed in front of us clearly before we had a chance to try them so I said I don't know yet, but we did not see her again, not even to bring the butter we requested or the coffee & cream refill, yes that is right, I had nothing to drink with my dinner, until she showed up with the bill asking if we would like dessert! I couldn't help but chuckle & say no thank you! As my hubby gave her his card to pay, I went to express our disappointment to the manager. End result since my husbands card was already charged, a business card to come back for dinner again! I would have preferred my money back!!!! Driving out there for another meal doesn't seem like a worth while replacement for our ruined evening! We feel like they are trying to squeeze what ever they can by smaller portions, no bread unless asked, skimping on butter portions & cream, not refilling drinks during meal unless really pushed so the result only one free refill on my coffee & a ice tea! Waitress managed to never look over at our table or pass by although No problem getting several refills on hubby alcohol drinks which cost money!! Why was she able to get the the drinks that cost money refilled throughout meal. I asked the guy dropping off food & husband drinks to have her come over that I still needed my refill!! Oh yes, I will have her come right over!! After this repeated experience, I would take the $100+ to Arabella's in Winter Haven, or Capital Grille etc. we don't mind dropping some money on dinner if we feel satisfied after, but I feel like I was rolled in a back alley after leaving this restaurant the last 3 times!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.