Arrived for two days so that my son could accept his award for being on the Under Armour Baseball Factory All American Pre-Season Rookie Team. This is an award and the players are expected to perform well for scouts. Checking in was fine. Logan was friendly and helpful. The second night at 2:45 pm we were awakened to slamming doors, yelling, cussing, so much so that my husband who sleeps in a CPAP awoke thinking someone was trying to break in thru the adjoining doors. I call the lobby to speak to David and asked if he would ask them to quieten down. An hour later they were still at it. I called back and told David if he couldn't quieten them I would call police. We were never able to go back to sleep. Next morning at check out I tried to talk to David and he never apologized, only said he could do nothing to help me. Gave me a number to call Manger on Duty who was Not there. No Manager was. I called number and it rang the front desk...not the manager. He said I should try the next day. I know Marriott and Marriott managers and they pride themselves on customer satisfaction. Well not this one. She was defensive, told me that David had walked down the hall and didn't hear the noise...I said well next time if proof was required I would record it...I told her that a little customer service training would go along way with both David and herself...I will NEVER stay at another Marriott....I have Hilton Priority, Carlson, Choice Hotel international memberships...they don't treat you badly...Would NOT recommend this place choose another hotel in the area...great shopping complex here.
- Official Description (provided by the hotel):
- * 3 floors, 75 rooms, 3 suites * Located near the Lakeland Center, Joker Marchant Stadium, Southeastern University, & Florida Southern College * Walking distance to Lakeside Village Mall, dining and entertainment * affordable and healthy breakfast buffet every morning * 2 meeting rooms; 1,000 total sq. ft. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Marriott, Priceline, Travelocity, Expedia, Orbitz, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Courtyard by Marriott Lakeland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Lakeland Hotel Lakeland
- Courtyard Lakeland
- Lakeland Marriott
- Lakeland Courtyard