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“Great Stay!!” 5 of 5 stars
Review of Hampton Inn & Suites Lakeland-South Polk Parkway

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Hampton Inn & Suites Lakeland-South Polk Parkway
2.5 of 5 Hotel   |   3630 Lakeside Village Boulevard, Lakeland, FL 33803   |  
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Ranked #15 of 32 Hotels in Lakeland
Chicago, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Stay!!”
5 of 5 stars Reviewed October 20, 2013

Great location, very helpful and wonderful staff! Not sure who will read this but Christy has very stong customer/communucation skills. She turned my terrible flight experience into an enjoyable stay. Thank-you!!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, October 22, 2013
Thank you dearly for taking the time to post a review. We are very proud that a staff member was able to make your day. To us, the ultimate accomplishment is being able to change the day of a guest! Christy is doing amazing. Thanks for acknowledging her. We hope you can come back without any flight hurdles next time to make your stay sensational!
Sincerely,
Quentin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 reviews from our community

Traveler rating
    189
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Winter Haven, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013

I chose this hotel for our 5 year anniversary. My wife and I stayed here when we were first married since the place we were supposed to stay at had a problem arise and we were unable to stay there and this location was close by. We are a local coupe and I wanted to just be away for the evening of our anniversary and surprise my wife. The young lady who booked my Romance package room was VERY HELPFUL!!! She had everything set up for my arrival and I was able to check in early and bring a few extra items to the room before picking my wife up for our night out. I would like to THANK THE ENTIRE STAFF of this location as our fifth anniversary was enjoyable. THANK YOU ALL!!!! Bill and Melonee Finch

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, October 17, 2013
Wow! First you stayed here after getting married, and then to celebrate your 5 year anniversary? We are honored you chose us! I am so glad we were able to make the moment enjoyable by being proactive and smooth. We hope you can come back for the 10th anniversary!
Sincerely,
Quentin
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Columbus, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

Nice hotel situated near to good infrasturcture and restaurants, service oriented and friendly staff and good breakfast. Clean and nice rooms - it was a good stay and I will come back. I can recommend this hotel

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, October 16, 2013
Thanks a lot for taking the time to post a positive review online. Online reputation is very important and your contributed to our success. Many thanks!
Quentin
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Elgin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2013

We love this hotel. We stay here every year when we visit my parents. The room is comfortable and we sleep so good here. The breakfast is excellent. I love being attached to the outside mall and there are tons of wonderful restaurants.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, October 14, 2013
Loyalty is the ultimate compliment for any business. Knowing that you choose our hotel every time you visit your parents is so rewarding. We are so glad you enjoy our hotel and its surroundings. We look forward to having you in the future.
Sincerely,
Quentin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

This is a Great hotel, with great staff, and excellent location. All of which are top three when I select a property and they have it all. Very convenient to my purpose for coming to the area. I would highly recommend this hotel to anyone traveling to Lakeland.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, October 9, 2013
Thanks dearly for the review. The fact that you find everything you need is music to our ears. We truly appreciate your loyalty and recommendations.
Sincerely,
Quentin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

great attitude and customer service that made a real difference for my hotel stay. The hotel is in a great location in Lakeside Village within walking distance to a lot of restaurants, movies, stores. Love the Hotel and will come back soon. I can recommend it to anybody coming to Lakeland. Best hotel option in the area.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, October 9, 2013
We hear about our wonderful location all the time. It would be a shame if that compensated for poor customer service, but we are so proud to have an amazing staff. In other words, the great location complements our "great attitude and customer service" as you call it. Thanks so much for pointing this out, and please come back soon.
Sincerely,
Quentin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florahome, Fl
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 27, 2013

Parked just outside the rear entrance; found the elevator very conveniently located by the door, grabbed a warm cookie & retired to my comfortably cool suite. Very satisfied with the room and big breakfast.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, September 30, 2013
Thanks so much for the review. We are glad you enjoyed our hotel. How about those cookies? The smell gets all of us every time we make them. We hope to see you soon.
Sincerely,
Quentin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Lakeland-South Polk Parkway

Address: 3630 Lakeside Village Boulevard, Lakeland, FL 33803
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 32 Hotels in Lakeland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Lakeland-South Polk Parkway 2.5*
Number of rooms: 117
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Also Known As:
Hampton Inn And Suites Lakeland-South Polk Parkway
Hampton Inn & Suites Lakeland-South Polk Parkway Hotel Lakeland
Lakeland Hampton Inn

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