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“Good Hotel Near Stores/Restaurants” 4 of 5 stars
Review of Hampton Inn & Suites Lakeland-South Polk Parkway

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Hampton Inn & Suites Lakeland-South Polk Parkway
2.5 of 5 Hotel   |   3630 Lakeside Village Boulevard, Lakeland, FL 33803   |  
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Ranked #2 of 32 Hotels in Lakeland
Yonkers, New York
Top Contributor
102 reviews 102 reviews
16 hotel reviews
Reviews in 42 cities Reviews in 42 cities
89 helpful votes 89 helpful votes
“Good Hotel Near Stores/Restaurants”
4 of 5 stars Reviewed April 30, 2013

Most Hampton Inns are conveniently located. The Hampton Inn of Lakeland, Fla, may be one of the best located in terms of the many stores, restaurants and businesses that surround it. Everything travelers could possibly need are literally right there.

The hotel is nice, with a very good breakfast bar, and the rooms are neat and clean. In summary, all that Hampton Inns claim to be.

For non-Florida travelers, be careful about the toll roads connecting the area to Interstate 4 (the main road between the Tampa area and the Orlando area). Depending on the time of day, you may need exact change if you don't have a "Sun Pass" (sorry, but EZ Pass doesn't work!), so carry lots of quarters. And the hotel front desk was nearly "out of change" the morning we were returning to I-4! But we scrounged up more than enough by begging from other guests.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, May 2, 2013
Thanks so much for the review, and for the traveling tips to non-Florida travelers. I have failed in the trap myself when I moved here. Have a wonderful week!
Sincerely,
Quentin
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323 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Raleigh, North Carolina
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed April 25, 2013

We stayed here for the weekend in April for the fourth time since it opened. We visit Lakeland a lot due to family in the area and prefer staying at the Hampton Inn & Suites rather than imposing on relatives. The location is perfect -- right in the heart of a fabulous shopping and dining area called Lakeside Village. Our favorite restaurants and favorite new bar are located in the Village so after a day with family we are able to end the fun at any of the many offerings then simply walk to our room. The area itself is very pretty, clean and safe. The hotel itself is everything wonderful you expect from a Hampton Inn. Beds are amazing, rooms are big, breakfast is plentiful and staff is always extremely friendly. This past weekend we were there was the same weekend as the Sun and Fun Fly is so the property was totally booked but we never felt like it was. We also had the extra little touch of being able to see the planes fly in from our third floor room BUT no noise! We definitely recommend this hotel and will of course stay here again. (But maybe NOT during the Fly In as rates in Lakeland "take off" during that period.)

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, April 29, 2013
Four years in a row? We cannot thank you enough for being so loyal. As you pointed out, Lakeside Village is the nicest setting for a hotel. That added to the wonderful product that Hampton is, makes our hotel an ideal location for a variety of guests. We truly appreciate the positive comments. Rates do go up during Sun&Fun all across town, but we are very competitive nevertheless. We look forward to seeing you again. Sincerely,
Quentin
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Winston-Salem, North Carolina, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 3, 2013

Chose this hotel because it was near SEU for a college tour. Squealed for joy when we entered the property and saw numerous shops and restaurants all within walking distance. Felt safe enough to send Teen daughter and friend out bathing suite shopping. They had a blast swimming in the outdoor pool that night. Can't wait to stay here again next year.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, April 5, 2013
Well, we are thrilled you loved your stay, and even more so that you would love to come back. The pool is becoming more and more popular as the weather gets nice and warm. Glad you could enjoy it. Sincerely,
Quentin
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Panama City Beach, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 2, 2013

The noises in my 3rd floor room were minimal, unlike many hotels. Although this is not a five star hotel, I gave it a 5 rating because the price was good for a hotel of this quality. We were very comfortable in the rooms with very clean beds and constant room temperature. The breakfast was nice, and the area had lots of nice shops and restaurants within walking distance.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, April 4, 2013
Thanks a lot for the positive feedback. We are appreciate you taking the time to share you experience. We are blessed with a great staff working diligently to keep the hotel clean and comfortable. Our location is also amazing. Please visit again!
Quentin
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Oviedo, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2013

Second year my friend & I have stayed here, using a group rate. We would pay the normal rate to stay at this particular Hampton Inn. The location is wonderful - can walk to any number of restaurants, stores & movie theatre. You can even catch a bus as the stop is a short walk thru a few parking lots. The hotel is maybe 3 miles from the Lakeland Center & close to the polk Parkway. Breakfast buffet was very good especially for a do-it yourself breakfast bar: waffles, scrambled eggs, cereals, fruit, danish, breads. I liked that guests need a key to enter the rear & side exit doors - gave me a good sense of security. Room was clean, refridgerator kept everything fresh.

Room Tip: We loved the king room with sofa & kitchenette overlooking the rear parking area - good to see t...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, March 27, 2013
Thanks for the review. We are delighted to hear that you came back to us. A loyal customer really makes us proud. I don't know if you had a chance to experience it, but there has been a great addition to Lakeside Village: a Brass Tap bar offering more than 300 beers on draft along with live music.
We hope to see you again soon.
Sincerely,
Quentin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arcadia, Florida, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 25, 2013

The accommodations are average but not average price - the price is much too high for this average hotel. I don't recommend this hotel for this reason. There is upscale shopping in walking distance and good restaurants, but that doesn't make it worth double the price for me.

Room Tip: Didn't notice much difference in rooms.
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  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, March 27, 2013
Hello and thank you for staying with us. I am saddened to see that you thought we were overpriced. January through end of April is our high season here in Lakeland. We are priced competitively with all the other hotels in town. Given our upscale location, along with all the free amenities including Hot breakfast, we truly believe our rate is competitive. I hope that you will consider us in the future.
Sincerely,
Quentin
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Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 15, 2013

Spent a week in Lakeland to watch college baseball. Hotel was terrific- excellent service from Miss Mary at the desk and all staff. Very clean, big rooms, really comfy king bed, and great thermostat control! Good free breakfast and coffee, skip the eggs, stick to the waffles. Area is very well attended and kept clean. The hotel's location is excellent, right off the highway but surrounded by a very nice outdoor shopping area. Great for sunshine walking, window shopping, and happy hours. On a rainy day eat ice cream and catch a movie. The only drawback was that ESPN kept going out on the TV, weird reception as other reviewers have reported. Tips: 24 hr coffee/tea in the lobby, and yummy choc chip cookies in the afternoon, right out of the oven; go have a meal at Grillsmith, you won't be disappointed. Definite return next year!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quentin G, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review, March 18, 2013
Thanks a lot for the review. It appears that you enjoyed your week to the fullest, taking advantage of everything the hotel and its surroundings have to offer. Mary is in fact terrific, thanks for recognizing her. We apologize about the reception on the TV going out. Our TV system had a defective part, but it has been repaired. We are thrilled to hear that you would come back...
Sincerely,
Quentin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Lakeland-South Polk Parkway

Address: 3630 Lakeside Village Boulevard, Lakeland, FL 33803
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lakeland
#2 Business Hotel in Lakeland
#5 Family Hotel in Lakeland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Lakeland-South Polk Parkway 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hampton Inn And Suites Lakeland-South Polk Parkway
Hampton Inn & Suites Lakeland-South Polk Parkway Hotel Lakeland
Lakeland Hampton Inn

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