Recently I ordered a philly steak sandwich. My previous sandwich was very good. After a few bites of my sandwich, I suddenly got a whole mouthful of very sharp hard objects and had even got one lodged deep in my throat. Fortunately I was able to choke the objects out but could not believe these things were in my sandwich. They looked like large toe nail clippings. Upon taking the time and effort on my own to return the remainder of my sandwich back to the owner and showing him the foreign objects, he stated these were "only pieces of grizzle" which should not have been in the beef.
The owner REFUSED to do the right thing and provide me another sandwich or something else to replace it. Apparently he does not stand behind the quality of his food and has no business integrity. Needless to say I will never do any business with these people again. Any restaurant owner who does not care about their customers SHOULD NOT BE IN BUSINESS !!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.